Greg Shrewsbury
GBNo NO No!!!! Well I should have had a clue by the second attempt to deliver and they didn't show. By the fourth attempt though I knew I'd never do business with them again. I went to the store and picked out a washer and dryer combo, simple enough. It took FOUR attempts to get it here. The first couple of times they literally called me while on delivery and said they can't find it and left. I live in apartments and it's not that hard to find mind you. Anyway, Finally on the fourth attempt they find it and guess what? the washer was dented!!! They waived the delivery fee because it took so long and then knocked off $100 for the damage. All good right? NO~!!!!! ONE WEEK!!!!! into use and the washer flooded my house!!! not kidding!!! The sensor or something went bad! Soo i said come get this thing outta my house asap! It is now 1.5 weeks later and still getting run around with someone who has to look at it first and confirm..yup it's broken before they will take it outta here. This place it awful and I would steer clear of going here at all costs! Never again!!!!!!!!!!
chastity gonzalez
GBSTAY AWAY!!!! nightmare, unprofessional, slimy used car sales people and "finance managers" that look like they got out of prison 2 days ago. Only someone with no other option would buy a car here. It feels like an outdoor flea market in a third world country when you walk in. Loud music, gross environment. They ran my credit 4 times (4 hard inquiries) after I told my Sales person to cancel EVERYTHING and not run my credit. I spent 6 hours there and thank God I left. I got an amazing deal at Carmax with no down payment and they bought my old car! I have been trying to speak to a Manager about these credit inquiries since Sunday. The receptionist keeps saying someone will call me and nobody does. I am not on hold for over 30 minutes waiting for someone to speak to me!
R M M
GBLooks like my experience wasn't as bad… Looks like my experience wasn't as bad as some, but this place is average at best, and that's being kind.
r b henry
GBoutstanding service at Virginia Beach store we bought an inexpensive tv - you get what you pay for. The video and audio were really bad. If that is normal for PROSCAN TV they need to stop carrying it. Anyway, took it back 2 weeks later , without the box, told them it was a poor tv (not HH Gregg fault) , they took it right back, and let us exchange things without questions and box. Could not have been a better experience. Bought a notebook while we were there. It benefits a company to have good service. We will be back.
Jimmy whitten
GBAwful dishonest sales process. Bought a stack washer dryer. $1250 with tax. Same price all over town. Promised free dilivery and install. Go to pay and price goes to ne'er $1500. Included a hose package. I decline package and they tell me they will not install without new hoses. Almost $250 in hoses your kidding me. Well unit gets delivered and guess what. It comes with new hoses. Ask delivery man to install and he declines You did not buy new hoses. Look there are the new hoses in the unit. He stated he cannot install because I did not buy new hoses. Well I install it and head to HH Gregg. Find the salesman ask what's going on. He say I did not buy the hose package so no install. I told him the new hoses come with the unit he says they are not the hoses we sell. Well he sold then to me with the unit. Find a manager same question. You sold me a new unit with new hoses and installation is suppose to be included. Same answer you did not buy new hoses from us. Where do you think the new hoses came from. He. Says GE. They are not our hoses. End of story. Buy anything from HH Gregg and don't buy there inflated by three times install hose packaged. They just dump the unit and leave. You can hose me once never again