No customer service. Beware One of the cameras on the twin cloud we bought for our grandson stopped working. Customer service said the cameras were on back order and would ship soon. Never heard from them again. Weeks later they never respond. Warranty is almost up. Worst customer service out there. Do not buy. The monitor was very expensive. Beware. 0 out of 5. Also they only seem to have responded to positive reviews on this site?

I tried to contact Hubble support team… I tried to contact Hubble support team several times about Hubble constantly disconnecting. We still have not received a response back and it's been months. We've have had internet checked out and there is no issue with our internet. The white noise sound machine is always disconnecting as well.

Do not recommend Do not recommend. Camera connectivity is always failing, I mean the point of it is to be able to see through the camera, but that's very frustrating when it won't even connect but says the camera is working. Not sure if it's an app problem. Or camera problem And then the monitor is always glitching and lagging behind and the battery does not last long at all.

Reliable and Helpful Hubble Connected has been an important part of becoming new parents. Through our worries and anxieties the Hubble Connected services and monitor have kept us at ease and less worried about our napping baby for the last 10 months. The ankle monitor especially helped us sleep better through rough nights. We use and will continue to rely on our Hubble Connected products.

Highly recommended We are first time parents and this monitoring system has been a godsend. The picture quality is great and the sound is even better - you can hear our baby breathing and other sounds. This, tied with the functionality / options for the system really help to put our minds at ease