No customer service. Beware One of the cameras on the twin cloud we bought for our grandson stopped working. Customer service said the cameras were on back order and would ship soon. Never heard from them again. Weeks later they never respond. Warranty is almost up. Worst customer service out there. Do not buy. The monitor was very expensive. Beware. 0 out of 5. Also they only seem to have responded to positive reviews on this site?

My wife and I love this! My wife and I have the one camera and we love being able to check on our daughter while she plays from anywhere we happen to be. It also has been serving as a great tool to keep an eye on our dogs too. It has been very easy to setup and so far easy to use and the nigh mode works great as well.

Easy, trustable I love the devices I got with this company. My baby boy has to have the music on during the day when he naps, and the camera makes it so much easier for me to check on him, while I'm doing other things around the house. The notifications are awesome, I love to know that there's movement detected and I can right away check on him to see, if he needs my attention, or just rolled over to his otherside. During the night it's very helpful as well. The app is easy to use as well, although sometimes there are difficulties with the connection if there was an outage with the internet. I also like that I can share my profile with my family, so even his great-grandmother can see him during the day or night fron the other side of the world.

Service has gone downhill over the years We've used this service since our girl was a baby. Over the past couple of years, we've noticed the service go downhill as well as the options to download additional lullabies. When we first purchased the cameras, we had the option of downloading a plethora of additional stories and songs. Then, when we upgraded our cameras, we no longer were able to download additional songs or stories without paying for a subscription. The feed is clear, but the options we used to have, just by purchasing these expensive cameras, should be restored. There are many other cheaper options with more functions than this that you can have without paying for a subscription.

Only 2 cams on premium The (third) camera is working fine. (The others didn't... but got replaced.) It's sad that only 2 cameras can be connected to the premium. We have 3 (one at home, and 2 at the grandmothers). Only 2 of them can be connected to the premium, so we have to switch between the cameras to get the one where the child is. Unimaginable if we get our second child... We would pay more to connect all cams, but this is impossible.