Stopped notifying movement and… Stopped notifying movement and recording movement. Customer service is non existent. If you see the price of these and think they must be good, you will be wrong. Don't make the same mistake we did. No matter how much you try to contact them you will never get a response. Regret this massively.

No customer service. Beware One of the cameras on the twin cloud we bought for our grandson stopped working. Customer service said the cameras were on back order and would ship soon. Never heard from them again. Weeks later they never respond. Warranty is almost up. Worst customer service out there. Do not buy. The monitor was very expensive. Beware. 0 out of 5. Also they only seem to have responded to positive reviews on this site?

Do not recommend Do not recommend. Camera connectivity is always failing, I mean the point of it is to be able to see through the camera, but that's very frustrating when it won't even connect but says the camera is working. Not sure if it's an app problem. Or camera problem And then the monitor is always glitching and lagging behind and the battery does not last long at all.

Only 2 cams on premium The (third) camera is working fine. (The others didn't... but got replaced.) It's sad that only 2 cameras can be connected to the premium. We have 3 (one at home, and 2 at the grandmothers). Only 2 of them can be connected to the premium, so we have to switch between the cameras to get the one where the child is. Unimaginable if we get our second child... We would pay more to connect all cams, but this is impossible.

Service has gone downhill over the years We've used this service since our girl was a baby. Over the past couple of years, we've noticed the service go downhill as well as the options to download additional lullabies. When we first purchased the cameras, we had the option of downloading a plethora of additional stories and songs. Then, when we upgraded our cameras, we no longer were able to download additional songs or stories without paying for a subscription. The feed is clear, but the options we used to have, just by purchasing these expensive cameras, should be restored. There are many other cheaper options with more functions than this that you can have without paying for a subscription.