Love the flexibility and design… Love the flexibility and design capabilities using the app that is downloadable with the printer. The variables and options open for printing are more than I need and the portability of taking it where ever I go is perfect for leaving the old style printers behind. Good battery life and print quality and app was an easy download.

The only way they will respond is if I… The only way they will respond is if I leave a review!!!! I told the company I was moving and not to resend me a device as I won’t be there. I asked for refund after waiting months and months for delivery. I have now been emailing them for months and they will not refund me. I don’t know what to do about this company anymore.

Can I give zero stars? Can I give zero stars? Did not arrive for christmas as promised. Was not easy to use. Did not make the cute labels that they show you- only black text that is hard to center in the tape appropriately. Followed all of the return instructions including sending them the UPS delivery confirmation and after about three months have asked my credit card company to consider it a fraudulent charge. There were about 15 emails back and forth and they agree to refund but just never would. Customer service doesn't answer the phone.

2+months and still waiting for product... Who know, this might be a good product but 2 months later and $80 out of my pocket, I have nothing to show but a string of emails saying it has been shipped. If it will take over 2 months to receive the product, please be upfront about that

This thing is awesome This thing is awesome. I've already gone through a whole pack of labels. Nice to type in the labels on my phone.