Ordered a book that was listed in new… Ordered a book that was listed in new condition. It didn't arrive by the expected date, so I contacted Ergode Books only to learn that the book allegedly was damaged by the post office and was returned to them in undeliverable condition. They offered to give me a 20 percent discount and send me a replacement that wasn't a new book. After several weeks of going round and round with them, I finally got my money back. Horrible experience. My bet is they never had the book I ordered to begin with and were stalling for more time.

Do not use these people all the are is … Do not use these people all the are is brokers to sell you what you already can buy from AMAZON your purchase will be shipped from AMAZON after Ergode marks up the price! They talk and act like they actually have a warehouse they don't have anything awls I do is drop ship wake up people don't get screwed over like I did

Order has been replaced very quickly Parcel had to be replaced as courier… Parcel had to be replaced as courier mislaid it. New one arrived next day and is very good

Received the textbook I ordered within… Received the textbook I ordered within a month. Not shrink wrapped and a small amount of damage to the binding and edges. Great price but not sure whether I have been sent a new or second-hand book for that price,(I haven't found any notes in the margins). Could do with better packaging for shipping.

Ignored emails to cancel order Ignored emails to cancel order Ordered via their ebay store, I got this EVERBRITE solution but discovered it will not arrive until mid December 2020, more then month!, tried contacting them but they ignored me, tried raising apaypal case to cancel but was referred back to ebay, now paypal says they will flag them if they see abuse with altered orders that are delays or never sent.