Complete waste of time Items ordered, never shipped, provides a tracking number that USPS cannot find, claims the product is drop shipped from the manufacturer, then is back ordered, stalls with Sears, claiming to process refund, never does. Don't waste your time or money.

Convenient The automotive electronics that I ordered from this website didn’t work well for me. But the thing I appreciate about ergode.com is that the online retailer was very responsive when I requested to return the product. They completed the entire return process in proper way and it just took them couple of days. I also received an appropriate refund from the online store. I would love to shop again here and buy something for my needs.

Buyer Beware! Review of 01/02 about this site being a "book-jacker" vs a bookseller. I list on Amazon books and this company just bought one of my items. There was a detailed message stating 'do not send any packing slip or information on cost of book, with the shipment. I got curious, and internet searched them to find this review site. Buyer Beware! Buy only from reputable sellers. Whoever purchased my book through these people - I am sorry if it does not go well. You could have gotten the book less expensive from me, no doubt.

Bought a second hand book listed as… Bought a second hand book listed as 'used-good'. The book turned out to be a student's copy which had blue pen writing and underlining on every page. That's EVERY page. Contacted ergode and after 5 emails and 4 photographs they offered me £1 by way of compensation. You decide.

Horrible customer service I was charged more than what an invoice for my product stated. I emailed customer service countless times and never received a response. Even did a review that never got posted, but I called them out for the issues too. I will never see my money, obviously. Better off not going through this company for anything!