Good hardware. Terrible support and drivers Good hardware. Terrible support and drivers and good hardware is pointless if it won't work because of driver issues never being resolved.

Ripoff artists Is there a negative - 1 star. Same complaint as most. Get your credit info , then do NOTHING. Ordered a dog bed , they immediately charged my credit card info , but no sign of it being sent , no tracking numbers etc. After many complaints they have started getting pissy in their replies. Hope AMEX has my back ? I also blame PayPal for being connected with them. Never has the saying " Let the buyer beware" rang so true

Wimpy Creative Gigaworks T20… I ordered the Creative Gigaworks T20 based on the positive reviews. The sound is hardly any louder than my laptop speakers, and there was no difference when I added the bass. While they claim "satisfaction is guaranteed", I must pay return shipping and be charged a $30 "non refundable minimum service fee", that was not at all mentioned on the website. I wish I had visited Trustpilot first.

Bad product quality Bought Creative Outliers Air (first edition) thourgh their online store and I had to request a replacement due to frequent connection and disconnection problems. An year of use of the replacement after, same problems persists, plus the button cover came out. The replacement is not on warranty anymore, even tough it had just a year of life. Stay away from this brand

Very good products and service I can't understand all the negative reviews, my experience of Creative is with the Outlier ear buds which are very good for the price range. Over a number of years I have purchased (and still have in working condition) the basic Outliers, a set of Gold's and V2's, and more recently two pairs of V3's the best so far. I have had to contact Creative tech support twice in that time and on each occasion the response has been quick and solved the problem. (Thanks Marian for the latest help 25/8/22 you have my vote).