Terrible service I've had a faulty soundcard (AE7) for a month now and arranging a return is impossible - they just don't want to help. I've tried every step in trying to resolve the technical issue but I know faulty hardware when I hear/see it. I would seriously consider buying elsewhere as the support is zero. I have now had to bring Paypal in to help me despite Creative having a 30 day returns policy.

Ripoff artists Is there a negative - 1 star. Same complaint as most. Get your credit info , then do NOTHING. Ordered a dog bed , they immediately charged my credit card info , but no sign of it being sent , no tracking numbers etc. After many complaints they have started getting pissy in their replies. Hope AMEX has my back ? I also blame PayPal for being connected with them. Never has the saying " Let the buyer beware" rang so true

Bad product quality Bought Creative Outliers Air (first edition) thourgh their online store and I had to request a replacement due to frequent connection and disconnection problems. An year of use of the replacement after, same problems persists, plus the button cover came out. The replacement is not on warranty anymore, even tough it had just a year of life. Stay away from this brand

Trust pilot mixup? Writting this review as after spending time reading all the poor reviews I realised that a lot of them are probably targeted at a different company... I cannot recall a time when creative was selling dog beds etc... Think there's been some mix up.. Btw have ordered a headset from them and will revise the review if anything goes wrong but I don't see why it would...

Want quality that lasts? AVOID Creative My dad bought me the Creative iRoar Speaker as a birthday present during lockdown but after 3yrs, all of a sudden it would no longer hold a charge and often shuts down due to saying its overheated when not even warm. I contacted Creative, they gave me 2 "fixes" which didn't work, after going back they then saw it wasn't within 2yrs and thats that, tough luck. So the moral of the story is, if you want a product thats going to last long, avoid Creative.