NATASHA SIBLEY
GBTerrible customer service brought a… Terrible customer service brought a camera off there Amazon site , got sent a broken camera and no have been told after weeks of trying to get hold of them that I have to pay to return the product to Germany from Spain witch will cost 60% of what I paid for it so pointless , don’t waste your time or money
Anthony H
AUAkaso warranty support non-existant I bought an Akaso Brave 7. There was dust under the lens cover, so obsiously these cameras aren't assembled in a clean environment. Straight lines in images are distorted. The protective case is made of brittle material and cracks easily. Manufacturer will only proffer extended warranty if purchased from their Amazon store, not from eBay. Manufacturer support for devices purchased from eBay is good if you only have technical questions. Manufacturer WON'T provide warranty support for devices purchased from anywhere else except their Amazon Store. In my case they refuse to provide me with a new protective case. They tell me to go to the eBay seller despite me telling them they are in breach of Australian Consumer law. The eBay seller name is akaso-direct which gives the impression they are the manufacturer.
Candace O'Rourke
CAI absolutely love my akaso ek7000 4k! I absolutely love my akaso ek7000 4k!! The images are so clear and the quality ia fantastic. I would recommend this amazing piece of technology to anyone. Easy enough to use. I plan on making videos and maybe even trying my luck on YouTube. Wish me luck!!
Cliente
FRSCAM WARNING!!! THIS COMPANY IS A SCAM. I bought an Akaso Seemor night vision goggles via Indiegogo, over £200.00 and I've NEVER RECEIVED IT. Via email I only get automated replies and there's no way to deal with a human being. I've been ripped off!
Albert Samms
CAI agree that their communication and… I agree that their communication and customer service sucks! The good thing about Amazon is paying by credit card as that way refund guaranteed if any funny stuff. Akaso has been horrible to deal with in messages and their responses are very slow. I think this brand will fail if new management not considered by owners!