Akaso warranty support non-existant I bought an Akaso Brave 7. There was dust under the lens cover, so obsiously these cameras aren't assembled in a clean environment. Straight lines in images are distorted. The protective case is made of brittle material and cracks easily. Manufacturer will only proffer extended warranty if purchased from their Amazon store, not from eBay. Manufacturer support for devices purchased from eBay is good if you only have technical questions. Manufacturer WON'T provide warranty support for devices purchased from anywhere else except their Amazon Store. In my case they refuse to provide me with a new protective case. They tell me to go to the eBay seller despite me telling them they are in breach of Australian Consumer law. The eBay seller name is akaso-direct which gives the impression they are the manufacturer.

Deceitful Customer Service I have bought two of their action. Cameras, both are fine apart from the waterproof case for the V50 pro losing one of its buttons. But the customer service is woefully bad. When I bought the cameras the paperwork told me that if I gave a good review and supplied proof that I had they would send me a ‘gift’ I could choose between an accessory pack or an Amazon gift card, well nothing came, so I contacted them many times about this, they even told me it had been sent and was on its way to me, this was untrue and I have now given upon this, it is a shame as the cameras are quite good but they have let themselves down by being deceitful.

The Akaso 7000 is a great camera which… The Akaso 7000 is a great camera which we have used without any issues for almost 3 years. The strap has finally given way so we will need to replace but other than that it’s been great value for under £70.

bought akaso smart camera i have to… bought akaso smart camera i have to fill in a new password and email address to use it ! that is every day a different password ! are they for real ?

I agree that their communication and… I agree that their communication and customer service sucks! The good thing about Amazon is paying by credit card as that way refund guaranteed if any funny stuff. Akaso has been horrible to deal with in messages and their responses are very slow. I think this brand will fail if new management not considered by owners!