I agree that their communication and… I agree that their communication and customer service sucks! The good thing about Amazon is paying by credit card as that way refund guaranteed if any funny stuff. Akaso has been horrible to deal with in messages and their responses are very slow. I think this brand will fail if new management not considered by owners!

SCAM WARNING!!! THIS COMPANY IS A SCAM. I bought an Akaso Seemor night vision goggles via Indiegogo, over £200.00 and I've NEVER RECEIVED IT. Via email I only get automated replies and there's no way to deal with a human being. I've been ripped off!

Deceitful Customer Service I have bought two of their action. Cameras, both are fine apart from the waterproof case for the V50 pro losing one of its buttons. But the customer service is woefully bad. When I bought the cameras the paperwork told me that if I gave a good review and supplied proof that I had they would send me a ‘gift’ I could choose between an accessory pack or an Amazon gift card, well nothing came, so I contacted them many times about this, they even told me it had been sent and was on its way to me, this was untrue and I have now given upon this, it is a shame as the cameras are quite good but they have let themselves down by being deceitful.

Terrible customer service brought a… Terrible customer service brought a camera off there Amazon site , got sent a broken camera and no have been told after weeks of trying to get hold of them that I have to pay to return the product to Germany from Spain witch will cost 60% of what I paid for it so pointless , don’t waste your time or money

I absolutely love my akaso ek7000 4k! I absolutely love my akaso ek7000 4k!! The images are so clear and the quality ia fantastic. I would recommend this amazing piece of technology to anyone. Easy enough to use. I plan on making videos and maybe even trying my luck on YouTube. Wish me luck!!