Very disappointed and don’t recommend… Very disappointed and don’t recommend anyone to buy Akaso product. Bought two Akaso cameras through Amazon just before covid start, due to lock down I couldn’t put up until now, but both of the cameras are defective and doesn’t work. I have contact the company they said they would replace the cameras but they are out of stock and now basically telling me to forget about it because it unknown when it will be available again. Can’t understand a company unknowns their own product when will be available, just can’t believe them. Will challenge with Amazon too.

AKASO V50 Elite… Have had this camera AKASO V50 Elite for just over 4 years and used around 15 times. Video quality was great but now find that I can't find a replacement battery.

Refuse to refund returned, faulty item. Bought a car camera through their EBay store. It didn’t work so contacted them. They said send it back for refund. Sent it back same day to address it came from. Even sent them tracking note. No refund. Very unhappy. Terrible customer service.

Deceitful Customer Service I have bought two of their action. Cameras, both are fine apart from the waterproof case for the V50 pro losing one of its buttons. But the customer service is woefully bad. When I bought the cameras the paperwork told me that if I gave a good review and supplied proof that I had they would send me a ‘gift’ I could choose between an accessory pack or an Amazon gift card, well nothing came, so I contacted them many times about this, they even told me it had been sent and was on its way to me, this was untrue and I have now given upon this, it is a shame as the cameras are quite good but they have let themselves down by being deceitful.

I agree that their communication and… I agree that their communication and customer service sucks! The good thing about Amazon is paying by credit card as that way refund guaranteed if any funny stuff. Akaso has been horrible to deal with in messages and their responses are very slow. I think this brand will fail if new management not considered by owners!