I agree that their communication and… I agree that their communication and customer service sucks! The good thing about Amazon is paying by credit card as that way refund guaranteed if any funny stuff. Akaso has been horrible to deal with in messages and their responses are very slow. I think this brand will fail if new management not considered by owners!

Deceitful Customer Service I have bought two of their action. Cameras, both are fine apart from the waterproof case for the V50 pro losing one of its buttons. But the customer service is woefully bad. When I bought the cameras the paperwork told me that if I gave a good review and supplied proof that I had they would send me a ‘gift’ I could choose between an accessory pack or an Amazon gift card, well nothing came, so I contacted them many times about this, they even told me it had been sent and was on its way to me, this was untrue and I have now given upon this, it is a shame as the cameras are quite good but they have let themselves down by being deceitful.

AKASO V50 Elite… Have had this camera AKASO V50 Elite for just over 4 years and used around 15 times. Video quality was great but now find that I can't find a replacement battery.

Refuse to refund returned, faulty item. Bought a car camera through their EBay store. It didn’t work so contacted them. They said send it back for refund. Sent it back same day to address it came from. Even sent them tracking note. No refund. Very unhappy. Terrible customer service.

AKASO EK7000 4k ultra HD I got the AKASO EK7000 4k ultra HD for a present. Recently took it skiing with me to try it out. Very clear video, sound was clear when I didnt use the waterproof case. Got loads of accesories and a handy wrist band for remote recording. Ovrrall very happy with this little camera. Totally great value and it seemed to be just as good as my mates go pro for video and sound quality. Defently recomend one of these