I agree that their communication and… I agree that their communication and customer service sucks! The good thing about Amazon is paying by credit card as that way refund guaranteed if any funny stuff. Akaso has been horrible to deal with in messages and their responses are very slow. I think this brand will fail if new management not considered by owners!

AKASO EK7000 4k ultra HD I got the AKASO EK7000 4k ultra HD for a present. Recently took it skiing with me to try it out. Very clear video, sound was clear when I didnt use the waterproof case. Got loads of accesories and a handy wrist band for remote recording. Ovrrall very happy with this little camera. Totally great value and it seemed to be just as good as my mates go pro for video and sound quality. Defently recomend one of these

Akaso gone Downhill I owned few Akaso Cameras, and they all have a poor audio, I recently had the 7Le and a V50 pro who stop working . Waterproof cases leaked , customer service are terrible, they say budget camera but it isn't anymore . Akaso have gone downhill and I wont buying cameras from them again

Company sent accessories kit but not… Company sent accessories kit but not the 50 elite camera I paid for and they will not answer replies by email,phone,text, etc. I noticed now that others have been taken advantage of also with this tactic of sending one of two items and then saying order has been delivered....jor

Very disappointed and don’t recommend… Very disappointed and don’t recommend anyone to buy Akaso product. Bought two Akaso cameras through Amazon just before covid start, due to lock down I couldn’t put up until now, but both of the cameras are defective and doesn’t work. I have contact the company they said they would replace the cameras but they are out of stock and now basically telling me to forget about it because it unknown when it will be available again. Can’t understand a company unknowns their own product when will be available, just can’t believe them. Will challenge with Amazon too.