Anthony H
AUAkaso warranty support non-existant I bought an Akaso Brave 7. There was dust under the lens cover, so obsiously these cameras aren't assembled in a clean environment. Straight lines in images are distorted. The protective case is made of brittle material and cracks easily. Manufacturer will only proffer extended warranty if purchased from their Amazon store, not from eBay. Manufacturer support for devices purchased from eBay is good if you only have technical questions. Manufacturer WON'T provide warranty support for devices purchased from anywhere else except their Amazon Store. In my case they refuse to provide me with a new protective case. They tell me to go to the eBay seller despite me telling them they are in breach of Australian Consumer law. The eBay seller name is akaso-direct which gives the impression they are the manufacturer.
NATASHA SIBLEY
GBTerrible customer service brought a… Terrible customer service brought a camera off there Amazon site , got sent a broken camera and no have been told after weeks of trying to get hold of them that I have to pay to return the product to Germany from Spain witch will cost 60% of what I paid for it so pointless , don’t waste your time or money
Joe Anania
GBCompany sent accessories kit but not… Company sent accessories kit but not the 50 elite camera I paid for and they will not answer replies by email,phone,text, etc. I noticed now that others have been taken advantage of also with this tactic of sending one of two items and then saying order has been delivered....jor
John Wheatley
GBBought this for motorbike runs Bought this for motorbike runs, it comes with plenty of attachments to cover all options, so far no problems
Glenn Dickson
AURefuse to refund returned, faulty item. Bought a car camera through their EBay store. It didn’t work so contacted them. They said send it back for refund. Sent it back same day to address it came from. Even sent them tracking note. No refund. Very unhappy. Terrible customer service.