Refuse to refund returned, faulty item. Bought a car camera through their EBay store. It didn’t work so contacted them. They said send it back for refund. Sent it back same day to address it came from. Even sent them tracking note. No refund. Very unhappy. Terrible customer service.

Company sent accessories kit but not… Company sent accessories kit but not the 50 elite camera I paid for and they will not answer replies by email,phone,text, etc. I noticed now that others have been taken advantage of also with this tactic of sending one of two items and then saying order has been delivered....jor

Best camera by far!!!! I have the V50 Pro version as the image stabilisation facility will be extremely helpful not mentioning the fact that it is native 4k resolution so it's a true 4k resolution. There are loads of accessories included, far too many too mention and after first impressions this is fantastic, with the touch screen, setting up is a breeze plus saves time scrolling through unnecessary settings until you get to the one required. This really is the full package and on top of that if you provide a review they will send you our either an accessory set, 2 batteries or a 32 gb sd card!! Full marks for the built in feature which negates the requirement for a lens filter when diving, this also has several video features such as black and white, sepia etc as well as several built in filters to compliment your camera. This even includes a remote control (not waterproof) then tjis allows you to set up a scene from a distance and record a video or take a picture. The Akaso V50 Pro utilises a 20 MP sensor which makes for crystal clear images and a variety of resolutions as well as variables for the Proffessional out there!! At this price point it is hard to make a comparison with any other action camera including in my opinion the latest Go Pro I truly believe it is better@!! Thanks Jack

Very disappointed and don’t recommend… Very disappointed and don’t recommend anyone to buy Akaso product. Bought two Akaso cameras through Amazon just before covid start, due to lock down I couldn’t put up until now, but both of the cameras are defective and doesn’t work. I have contact the company they said they would replace the cameras but they are out of stock and now basically telling me to forget about it because it unknown when it will be available again. Can’t understand a company unknowns their own product when will be available, just can’t believe them. Will challenge with Amazon too.

I agree that their communication and… I agree that their communication and customer service sucks! The good thing about Amazon is paying by credit card as that way refund guaranteed if any funny stuff. Akaso has been horrible to deal with in messages and their responses are very slow. I think this brand will fail if new management not considered by owners!