I agree that their communication and… I agree that their communication and customer service sucks! The good thing about Amazon is paying by credit card as that way refund guaranteed if any funny stuff. Akaso has been horrible to deal with in messages and their responses are very slow. I think this brand will fail if new management not considered by owners!

bought akaso smart camera i have to… bought akaso smart camera i have to fill in a new password and email address to use it ! that is every day a different password ! are they for real ?

It is a great camera,the picture is so… It is a great camera,the picture is so good and the battery lasts also got a extra battery in box.would recommend highly.

Very disappointed and don’t recommend… Very disappointed and don’t recommend anyone to buy Akaso product. Bought two Akaso cameras through Amazon just before covid start, due to lock down I couldn’t put up until now, but both of the cameras are defective and doesn’t work. I have contact the company they said they would replace the cameras but they are out of stock and now basically telling me to forget about it because it unknown when it will be available again. Can’t understand a company unknowns their own product when will be available, just can’t believe them. Will challenge with Amazon too.

LIES and DECEPTION from Akaso Ordered the new Brave 7 as a loyal customer in the pre orders. Paid for 5-7 days delivery guaranteed. 38 days later and over 30 emails later, one thread is 23pages, still no camera and not 1 bit of assistance from a manager or any person who actually cared about the customer. There are many customers in the same way with their orders, have email proof from other buyers getting exact same treatment. Akaso is full of lies and deception.