Online ordering is a joke Should of read reviews beforehand. Long time GNC member but I've always purchased in store. 1st time I ordered online as they didn't have what I needed at the storefront. I paid extra for overnight shipping on a $200 order. This was on a Monday, Cut to Thursday and its still not shipped. I received a refund on the shipping cost only after calling to complain. It is now Friday and STILL not shipped. Why even offer expedited services and you cant fulfill them

As a former manager at GNC I’m gonna… As a former manager at GNC I’m gonna put them on blast - all the sales metrics they are required to meet or else they are FIRED. It goes like this: 12% of their daily sales HAVE to be from multivitamins (If they sell 1,000$ in products every day, 120$ of that has to be from multivitamins) 6% of their total transactions HAVE to be selling pro memberships (If they had 15 transactions, 2 of those have to be pro membership sales) 5% of their total transactions HAVE to be setting things up on a routine And they HAVE to sign up 70% of new customers on their loyalty program. These are BARE MINIMUM requirements to keep the job, along with literally running the entire store from revolving inventory 10x a month with little to no help, making bank runs 2x a week, all while paying less than a McDonald’s worker and being required to join 9am phone meetings twice a week. GNC’s slogan is “live well” but their employees are anything but living well working here LMAO! Here’s the best part: GNC is owned by the largest pharmaceutical in CHINA. Since when has making people healthier profited pharmaceutical companies? I’ll wait… just think about that next time you see how carefully articulated their brand selections are, 99% of energy drinks and protein bars having cancer causing ingredients and all their other products have fake colors, and other crap ingredients. No wonder their employees steal thousands of dollars and product from the company - because they’re stealing their joy!

134 Fulton street 134 Fulton street The manager Riggz bombards you once you walk im , forces and persuades you to pay for a 40$ membership , He lies qbout the products , hes very disrespectful and mean , he picks and chooses his customers, i come in alot to buy drinks and he has me waiting while hes trying to persuade a tourist to spend 1000$ and buy a memebership. Im sick and tired of him, He stays on his phone && hes very unprofessional. The store has no music , dust everywhere , floors are dirty , and he has the nerve

Screwed up order, overcharged us, never received! Had a monthly order on auto-ship. This months order upped our creatine quantity from one to EIGHT. Worse yet, we did not ever receive the shipment. Customer service said the only way to issue a refund is if we return the product…which we never received. Now we’re out $400 and they say there’s nothing the can do? UNACCEPTABLE. Would give negative stars if it were an option. Will never shop from GNC again

Worst customer service I should've read the reviews before ordering online. This is the Worst COMPANY I have ever seen. Ordered 9 items online , only received 3 of them. When I called to let them know , they kept telling me that they have to investigate to see what happened. They couldn’t do anything else. I kept getting different people with the same exact script. I felt like they were just trained to say the same exact b.s. No help at all. I haven’t received the missing items or a refund. This company is scam ! Do not order anything from them.