Do not use this company Do not use this company, they only care about making money. I accidentally ordered an incorrect item, but even though I contacted the customer helpline immediately, they were not able cancel. Returns are at the customer’s expense, so cost me almost as much as the actual product to return the item. I am still to receive a refund, but won’t be surprised if there is some other reason why they decline the refund. You have been warned!

Online ordering is a joke Should of read reviews beforehand. Long time GNC member but I've always purchased in store. 1st time I ordered online as they didn't have what I needed at the storefront. I paid extra for overnight shipping on a $200 order. This was on a Monday, Cut to Thursday and its still not shipped. I received a refund on the shipping cost only after calling to complain. It is now Friday and STILL not shipped. Why even offer expedited services and you cant fulfill them

Somebody needs to short GNC.. Dont know what has happened to GNC but someone needs to short them as they have become a horrendous company. The staff are inadequately trained, they hawk and push their crappy GNC products through their outlets and keep the better quality items online and their shipping is a complete joke. The CEO of this company needs to haul his head out his *ss and have a look around to see what is really going on. Used to be a premium member but honestly won’t support them anymore.

As a former manager at GNC I’m gonna… As a former manager at GNC I’m gonna put them on blast - all the sales metrics they are required to meet or else they are FIRED. It goes like this: 12% of their daily sales HAVE to be from multivitamins (If they sell 1,000$ in products every day, 120$ of that has to be from multivitamins) 6% of their total transactions HAVE to be selling pro memberships (If they had 15 transactions, 2 of those have to be pro membership sales) 5% of their total transactions HAVE to be setting things up on a routine And they HAVE to sign up 70% of new customers on their loyalty program. These are BARE MINIMUM requirements to keep the job, along with literally running the entire store from revolving inventory 10x a month with little to no help, making bank runs 2x a week, all while paying less than a McDonald’s worker and being required to join 9am phone meetings twice a week. GNC’s slogan is “live well” but their employees are anything but living well working here LMAO! Here’s the best part: GNC is owned by the largest pharmaceutical in CHINA. Since when has making people healthier profited pharmaceutical companies? I’ll wait… just think about that next time you see how carefully articulated their brand selections are, 99% of energy drinks and protein bars having cancer causing ingredients and all their other products have fake colors, and other crap ingredients. No wonder their employees steal thousands of dollars and product from the company - because they’re stealing their joy!

Placed an order on GNC website Placed an order on GNC website. I ordered 4 items but only received 3. While I managed to get a refund from the chat agent, she told me only for this time and next time there will be investigation. I don't like to be treated as a thief. It's a simple order of 4 items of the same product, you missed one, then a refund is expected. If I have to jump through hoops to make your mistake right, I will never order again.