steve davies
GBImpressive customer services ST2 customers services were quick to respond, totally understanding of my situation and were equally quick to reimburse me for a product that was gifted to me as a duplicate. Thanks to Philippe for a clear and helpful correspondence in resolving this matter.
Sydney Baumgartner
USI have purchased several products and… I have purchased several products and have had a great experience with the products and service. First was the turn signal module for my KLR 650, which I needed, I would ride for miles before turning them off. Thank goodness it works as it should. Recently I ordered to brake modules. One for my Harley Road king and one for our (Hers) Cam Am F3L Just installed a couple of days and appears to work as stated. Haven't had it out on the road yet. OK, so here is why the best customer service I have had anywhere. I received two Flasher modules instead of the Brake Modules. I emailed about the situation and had a response next day only to find my order was for the flasher modules. My bad. Customer service has sent me a brake module for free! Waiting for delivery now.
Hamish Pernthal
DETurn System is a great add Turn System is a great add, solid 5 stars. Brake module works great on my CBR 600 but does not work very reliably on my GS1200, they refunded me for the one on the GS. My friend also has one on his Z1000 and it works great, I've been riding behind him to help him test. Overall very good, but customer service is a bit slow to respond.
Joerg-Volker Seibt
USCustomer service not existing I ordered the brake-modul as the concept seems interesting. ST2 confirmed the compability with my bike but when I received the unit, it did not fit at all. Seems that they changed the measurements on the module. I was not too keen on the location they recommended (on top of the rear brake reservoir) but I thought I give it a try. There is no way however that unit does fit there. I tried to contact them, to use their return/money-back guarantee but they just ghosted any attempt. Funny enough they reach out to me all the time with new offers, but no response on email, facebook messanger, what'sup etc.
Stuart MacGregor
GB1st brake module failed 1st brake module failed, replacement was larger than original and wouldn't fit. Returned module in June 2023 and despite 20+ emails, have not received promised refund.