Automatic brake light. Automatic brake light. I had no issues with buying and delivery of the unit. After delivery I regretted my purchase as the design didn't live up to my expectations, and contacted customer support. After a while i got a response with a return address. I payed around 30 euros for return shipping, and shortly after the shipping company send me a email that the address doesn't exist. I have tried calling the official phone number, and left message on the support, but no 4 days later there is still no response from customer support.

Customer service not existing I ordered the brake-modul as the concept seems interesting. ST2 confirmed the compability with my bike but when I received the unit, it did not fit at all. Seems that they changed the measurements on the module. I was not too keen on the location they recommended (on top of the rear brake reservoir) but I thought I give it a try. There is no way however that unit does fit there. I tried to contact them, to use their return/money-back guarantee but they just ghosted any attempt. Funny enough they reach out to me all the time with new offers, but no response on email, facebook messanger, what'sup etc.

The company offers no support The company offers no support, after trolling you for your email address by offering to send you via email the results of your comparability test to see if their product will fit your motorcycle. Once they get your email, you are spammed relentlessly daily regarding “10 more discount codes left” “50% off”, even after you buy, and you can bet they are selling your info. The phone number on their website rings and answers to a dead line. When I emailed Support, I was given a generic email that basically says you are on your own! Documented my install on my Yamaha YZF-R1M of this crap product and company. Countless hours trying to figure this out, with no help from crap-systems.com. Here is my install www.r1-forum(dot)com /threads/st2-systems-com-brake-and-turn-signal-modules-warning-this-product-sucks.645340/

Impressive customer services ST2 customers services were quick to respond, totally understanding of my situation and were equally quick to reimburse me for a product that was gifted to me as a duplicate. Thanks to Philippe for a clear and helpful correspondence in resolving this matter.

Wonderful Modules and Customer Service I have to say ... the ST2 Systems is great. I made a wrong order and got the breaking Modul instead of the strobber. It was entirely my fault. Nevertheless, sending an email was enough to get a response that I didn't think possible. I can keep the breaking modul and they sent me the strobber for free. That's on hell of a customer service. I whole heartedly suggest you try them. Mduls work very well on my XVS 1100 Dragstar, btw :-) ... Very happy