Sydney Baumgartner
GBI have purchased several products and… I have purchased several products and have had a great experience with the products and service. First was the turn signal module for my KLR 650, which I needed, I would ride for miles before turning them off. Thank goodness it works as it should. Recently I ordered to brake modules. One for my Harley Road king and one for our (Hers) Cam Am F3L Just installed a couple of days and appears to work as stated. Haven't had it out on the road yet. OK, so here is why the best customer service I have had anywhere. I received two Flasher modules instead of the Brake Modules. I emailed about the situation and had a response next day only to find my order was for the flasher modules. My bad. Customer service has sent me a brake module for free! Waiting for delivery now.
Aleister
ATWonderful Modules and Customer Service I have to say ... the ST2 Systems is great. I made a wrong order and got the breaking Modul instead of the strobber. It was entirely my fault. Nevertheless, sending an email was enough to get a response that I didn't think possible. I can keep the breaking modul and they sent me the strobber for free. That's on hell of a customer service. I whole heartedly suggest you try them. Mduls work very well on my XVS 1100 Dragstar, btw :-) ... Very happy
A. Borgen
DKAutomatic brake light. Automatic brake light. I had no issues with buying and delivery of the unit. After delivery I regretted my purchase as the design didn't live up to my expectations, and contacted customer support. After a while i got a response with a return address. I payed around 30 euros for return shipping, and shortly after the shipping company send me a email that the address doesn't exist. I have tried calling the official phone number, and left message on the support, but no 4 days later there is still no response from customer support.
Hamish Pernthal
DETurn System is a great add Turn System is a great add, solid 5 stars. Brake module works great on my CBR 600 but does not work very reliably on my GS1200, they refunded me for the one on the GS. My friend also has one on his Z1000 and it works great, I've been riding behind him to help him test. Overall very good, but customer service is a bit slow to respond.
Tom W
GBFaulty units - absence of customer service. Unit does not work properly; tried to talk to tech support one unhelpful response. Now ten days of no responses. Referred as a dispute through PayPal. I note that they are bringing out a new unit - I would avoid it like the proverbial!