Joerg-Volker Seibt
GBCustomer service not existing I ordered the brake-modul as the concept seems interesting. ST2 confirmed the compability with my bike but when I received the unit, it did not fit at all. Seems that they changed the measurements on the module. I was not too keen on the location they recommended (on top of the rear brake reservoir) but I thought I give it a try. There is no way however that unit does fit there. I tried to contact them, to use their return/money-back guarantee but they just ghosted any attempt. Funny enough they reach out to me all the time with new offers, but no response on email, facebook messanger, what'sup etc.
Tom W
GBFaulty units - absence of customer service. Unit does not work properly; tried to talk to tech support one unhelpful response. Now ten days of no responses. Referred as a dispute through PayPal. I note that they are bringing out a new unit - I would avoid it like the proverbial!
Aleister
ATWonderful Modules and Customer Service I have to say ... the ST2 Systems is great. I made a wrong order and got the breaking Modul instead of the strobber. It was entirely my fault. Nevertheless, sending an email was enough to get a response that I didn't think possible. I can keep the breaking modul and they sent me the strobber for free. That's on hell of a customer service. I whole heartedly suggest you try them. Mduls work very well on my XVS 1100 Dragstar, btw :-) ... Very happy
veritycolin
GBsame as other users do not buy same as other users, comes on when accelerating and hitting bumps flashing all over the place. keep resetting angle which is a nuisance, then doesnt work at all so reset again but still dose not work flashing when it feels like it. Dangerous, wasted hours of my time. throwing it out now
Stuart MacGregor
GB1st brake module failed 1st brake module failed, replacement was larger than original and wouldn't fit. Returned module in June 2023 and despite 20+ emails, have not received promised refund.