Joerg-Volker Seibt
GBCustomer service not existing I ordered the brake-modul as the concept seems interesting. ST2 confirmed the compability with my bike but when I received the unit, it did not fit at all. Seems that they changed the measurements on the module. I was not too keen on the location they recommended (on top of the rear brake reservoir) but I thought I give it a try. There is no way however that unit does fit there. I tried to contact them, to use their return/money-back guarantee but they just ghosted any attempt. Funny enough they reach out to me all the time with new offers, but no response on email, facebook messanger, what'sup etc.
David Sansom
GBSt2 what a company A great company to order from very forthcoming with the emails when I asked about anything arrived safe and sound just waiting to be fitted and also got a free Bluetooth which sweetened the deal a big thank you very much to the st2 guys
Tom W
GBFaulty units - absence of customer service. Unit does not work properly; tried to talk to tech support one unhelpful response. Now ten days of no responses. Referred as a dispute through PayPal. I note that they are bringing out a new unit - I would avoid it like the proverbial!
Hamish Pernthal
DETurn System is a great add Turn System is a great add, solid 5 stars. Brake module works great on my CBR 600 but does not work very reliably on my GS1200, they refunded me for the one on the GS. My friend also has one on his Z1000 and it works great, I've been riding behind him to help him test. Overall very good, but customer service is a bit slow to respond.
A. Borgen
DKAutomatic brake light. Automatic brake light. I had no issues with buying and delivery of the unit. After delivery I regretted my purchase as the design didn't live up to my expectations, and contacted customer support. After a while i got a response with a return address. I payed around 30 euros for return shipping, and shortly after the shipping company send me a email that the address doesn't exist. I have tried calling the official phone number, and left message on the support, but no 4 days later there is still no response from customer support.