David Sansom
GBSt2 what a company A great company to order from very forthcoming with the emails when I asked about anything arrived safe and sound just waiting to be fitted and also got a free Bluetooth which sweetened the deal a big thank you very much to the st2 guys
Sydney Baumgartner
GBI have purchased several products and… I have purchased several products and have had a great experience with the products and service. First was the turn signal module for my KLR 650, which I needed, I would ride for miles before turning them off. Thank goodness it works as it should. Recently I ordered to brake modules. One for my Harley Road king and one for our (Hers) Cam Am F3L Just installed a couple of days and appears to work as stated. Haven't had it out on the road yet. OK, so here is why the best customer service I have had anywhere. I received two Flasher modules instead of the Brake Modules. I emailed about the situation and had a response next day only to find my order was for the flasher modules. My bad. Customer service has sent me a brake module for free! Waiting for delivery now.
john kenny
AUSERIOUSLY PUTS YOUR LIFE AT RISK - COWBOYS! Does not work! Advertised as a lifesaving product but as it flashes all the time when not braking it's actually a life-threatening product. Was told to return it to get a refund. After sending it to the address I was told, after weeks it was returned back to me in Australia marked as rejected by Slovenia customs due to ST2 not providing some detail to their customs department. Battling with PayPal now to get a refund. AVOID LIKE THE PLAGUE!
A. Borgen
DKAutomatic brake light. Automatic brake light. I had no issues with buying and delivery of the unit. After delivery I regretted my purchase as the design didn't live up to my expectations, and contacted customer support. After a while i got a response with a return address. I payed around 30 euros for return shipping, and shortly after the shipping company send me a email that the address doesn't exist. I have tried calling the official phone number, and left message on the support, but no 4 days later there is still no response from customer support.
steve davies
GBImpressive customer services ST2 customers services were quick to respond, totally understanding of my situation and were equally quick to reimburse me for a product that was gifted to me as a duplicate. Thanks to Philippe for a clear and helpful correspondence in resolving this matter.