Joerg-Volker Seibt
GBCustomer service not existing I ordered the brake-modul as the concept seems interesting. ST2 confirmed the compability with my bike but when I received the unit, it did not fit at all. Seems that they changed the measurements on the module. I was not too keen on the location they recommended (on top of the rear brake reservoir) but I thought I give it a try. There is no way however that unit does fit there. I tried to contact them, to use their return/money-back guarantee but they just ghosted any attempt. Funny enough they reach out to me all the time with new offers, but no response on email, facebook messanger, what'sup etc.
A. Borgen
DKAutomatic brake light. Automatic brake light. I had no issues with buying and delivery of the unit. After delivery I regretted my purchase as the design didn't live up to my expectations, and contacted customer support. After a while i got a response with a return address. I payed around 30 euros for return shipping, and shortly after the shipping company send me a email that the address doesn't exist. I have tried calling the official phone number, and left message on the support, but no 4 days later there is still no response from customer support.
Aleister
ATWonderful Modules and Customer Service I have to say ... the ST2 Systems is great. I made a wrong order and got the breaking Modul instead of the strobber. It was entirely my fault. Nevertheless, sending an email was enough to get a response that I didn't think possible. I can keep the breaking modul and they sent me the strobber for free. That's on hell of a customer service. I whole heartedly suggest you try them. Mduls work very well on my XVS 1100 Dragstar, btw :-) ... Very happy
David Bussell
GBDon,t use this company, complete waste of space 1st brake light switch didn't work, they sent a 2nd and this didn,t work either so returned the item costing me £12, then this was returned by Slovinia customs ? been trying to get through to these people since last June, they promise a full refund , the company,s a complete joke, steer clear !
Big D
GBSACMMER No shipping info Paid with discover card, I am submitting fraud alert. Three emails sent: automated responses only (today's date: 2/2/24) about being gone for Christmas holiday. Phone number is a dud and when attempting to follow website directions to use WhatsApp the phone number has no link to a WhatsApp profile.