steve davies
GBImpressive customer services ST2 customers services were quick to respond, totally understanding of my situation and were equally quick to reimburse me for a product that was gifted to me as a duplicate. Thanks to Philippe for a clear and helpful correspondence in resolving this matter.
Angus Macdonald
NZBrake unit too sensitive! I ordered this from NZ, took about 3 weeks to arrive, no problems there. Fitted correctly, but I've found the sensor is much too sensitive. Brake light flashing almost continuously even though I've installed with the wires very high as instructed. I've had drivers pull up at he lights to tell me my brake lights flickering almost non-stop! I've disconnected as more dangerous than not having it.
Sydney Baumgartner
GBI have purchased several products and… I have purchased several products and have had a great experience with the products and service. First was the turn signal module for my KLR 650, which I needed, I would ride for miles before turning them off. Thank goodness it works as it should. Recently I ordered to brake modules. One for my Harley Road king and one for our (Hers) Cam Am F3L Just installed a couple of days and appears to work as stated. Haven't had it out on the road yet. OK, so here is why the best customer service I have had anywhere. I received two Flasher modules instead of the Brake Modules. I emailed about the situation and had a response next day only to find my order was for the flasher modules. My bad. Customer service has sent me a brake module for free! Waiting for delivery now.
Tom W
GBFaulty units - absence of customer service. Unit does not work properly; tried to talk to tech support one unhelpful response. Now ten days of no responses. Referred as a dispute through PayPal. I note that they are bringing out a new unit - I would avoid it like the proverbial!
Stuart MacGregor
GB1st brake module failed 1st brake module failed, replacement was larger than original and wouldn't fit. Returned module in June 2023 and despite 20+ emails, have not received promised refund.