Joerg-Volker Seibt
GBCustomer service not existing I ordered the brake-modul as the concept seems interesting. ST2 confirmed the compability with my bike but when I received the unit, it did not fit at all. Seems that they changed the measurements on the module. I was not too keen on the location they recommended (on top of the rear brake reservoir) but I thought I give it a try. There is no way however that unit does fit there. I tried to contact them, to use their return/money-back guarantee but they just ghosted any attempt. Funny enough they reach out to me all the time with new offers, but no response on email, facebook messanger, what'sup etc.
Big D
GBSACMMER No shipping info Paid with discover card, I am submitting fraud alert. Three emails sent: automated responses only (today's date: 2/2/24) about being gone for Christmas holiday. Phone number is a dud and when attempting to follow website directions to use WhatsApp the phone number has no link to a WhatsApp profile.
Sydney Baumgartner
GBI have purchased several products and… I have purchased several products and have had a great experience with the products and service. First was the turn signal module for my KLR 650, which I needed, I would ride for miles before turning them off. Thank goodness it works as it should. Recently I ordered to brake modules. One for my Harley Road king and one for our (Hers) Cam Am F3L Just installed a couple of days and appears to work as stated. Haven't had it out on the road yet. OK, so here is why the best customer service I have had anywhere. I received two Flasher modules instead of the Brake Modules. I emailed about the situation and had a response next day only to find my order was for the flasher modules. My bad. Customer service has sent me a brake module for free! Waiting for delivery now.
Nathan Polioso
DETurn system Turn system - great, works even better than expected, 5 stars Brake module - first installation i had the brake light continously turning on. Contacted support and they gave me some tips - a bit of fine tuning and a foam pad under the device made it work great. It would be nice if this was tuned in the factory so i give it 4 stars. It does now what it should, and especially at the price they offer it i can recommend it. If it was more expensive I would not buy it. Overall 4 stars
Tom W
GBFaulty units - absence of customer service. Unit does not work properly; tried to talk to tech support one unhelpful response. Now ten days of no responses. Referred as a dispute through PayPal. I note that they are bringing out a new unit - I would avoid it like the proverbial!