Customer service not existing I ordered the brake-modul as the concept seems interesting. ST2 confirmed the compability with my bike but when I received the unit, it did not fit at all. Seems that they changed the measurements on the module. I was not too keen on the location they recommended (on top of the rear brake reservoir) but I thought I give it a try. There is no way however that unit does fit there. I tried to contact them, to use their return/money-back guarantee but they just ghosted any attempt. Funny enough they reach out to me all the time with new offers, but no response on email, facebook messanger, what'sup etc.

THIS DOES NOT WORK AS DESCRIBED THIS DOES NOT WORK AS DESCRIBED, FLASHES brake light when accelerating =, going over road bumps etc, no good. I had 2nd unit sent to me but it was the same, had to claim through paypal as they will not reply to my emails after 2nd module ws posted, AVOID ITS GARBAGE

The company offers no support The company offers no support, after trolling you for your email address by offering to send you via email the results of your comparability test to see if their product will fit your motorcycle. Once they get your email, you are spammed relentlessly daily regarding “10 more discount codes left” “50% off”, even after you buy, and you can bet they are selling your info. The phone number on their website rings and answers to a dead line. When I emailed Support, I was given a generic email that basically says you are on your own! Documented my install on my Yamaha YZF-R1M of this crap product and company. Countless hours trying to figure this out, with no help from crap-systems.com. Here is my install www.r1-forum(dot)com /threads/st2-systems-com-brake-and-turn-signal-modules-warning-this-product-sucks.645340/

Brake unit too sensitive! I ordered this from NZ, took about 3 weeks to arrive, no problems there. Fitted correctly, but I've found the sensor is much too sensitive. Brake light flashing almost continuously even though I've installed with the wires very high as instructed. I've had drivers pull up at he lights to tell me my brake lights flickering almost non-stop! I've disconnected as more dangerous than not having it.

1st brake module failed 1st brake module failed, replacement was larger than original and wouldn't fit. Returned module in June 2023 and despite 20+ emails, have not received promised refund.