Ben Hirons
GBDire customer service and rubbish product Installed on an aprillia RS4, constantly flashing unless unit is near vertical in which case it doesn't flash at all! Contacted st2 systems to which I was told to install it with the wires tilted higher than the rest of the unit which I had already done - waited and tried it in my sfv650 as it should be smoother but still the same, they don't reply to my emails now and are dire aftermarket care. They take your money and go! not happy at all!
Sydney Baumgartner
GBI have purchased several products and… I have purchased several products and have had a great experience with the products and service. First was the turn signal module for my KLR 650, which I needed, I would ride for miles before turning them off. Thank goodness it works as it should. Recently I ordered to brake modules. One for my Harley Road king and one for our (Hers) Cam Am F3L Just installed a couple of days and appears to work as stated. Haven't had it out on the road yet. OK, so here is why the best customer service I have had anywhere. I received two Flasher modules instead of the Brake Modules. I emailed about the situation and had a response next day only to find my order was for the flasher modules. My bad. Customer service has sent me a brake module for free! Waiting for delivery now.
steve davies
GBImpressive customer services ST2 customers services were quick to respond, totally understanding of my situation and were equally quick to reimburse me for a product that was gifted to me as a duplicate. Thanks to Philippe for a clear and helpful correspondence in resolving this matter.
A. Borgen
DKAutomatic brake light. Automatic brake light. I had no issues with buying and delivery of the unit. After delivery I regretted my purchase as the design didn't live up to my expectations, and contacted customer support. After a while i got a response with a return address. I payed around 30 euros for return shipping, and shortly after the shipping company send me a email that the address doesn't exist. I have tried calling the official phone number, and left message on the support, but no 4 days later there is still no response from customer support.
Stuart MacGregor
GB1st brake module failed 1st brake module failed, replacement was larger than original and wouldn't fit. Returned module in June 2023 and despite 20+ emails, have not received promised refund.