Joerg-Volker Seibt
GBCustomer service not existing I ordered the brake-modul as the concept seems interesting. ST2 confirmed the compability with my bike but when I received the unit, it did not fit at all. Seems that they changed the measurements on the module. I was not too keen on the location they recommended (on top of the rear brake reservoir) but I thought I give it a try. There is no way however that unit does fit there. I tried to contact them, to use their return/money-back guarantee but they just ghosted any attempt. Funny enough they reach out to me all the time with new offers, but no response on email, facebook messanger, what'sup etc.
steve davies
GBImpressive customer services ST2 customers services were quick to respond, totally understanding of my situation and were equally quick to reimburse me for a product that was gifted to me as a duplicate. Thanks to Philippe for a clear and helpful correspondence in resolving this matter.
Angus Macdonald
NZBrake unit too sensitive! I ordered this from NZ, took about 3 weeks to arrive, no problems there. Fitted correctly, but I've found the sensor is much too sensitive. Brake light flashing almost continuously even though I've installed with the wires very high as instructed. I've had drivers pull up at he lights to tell me my brake lights flickering almost non-stop! I've disconnected as more dangerous than not having it.
veritycolin
GBsame as other users do not buy same as other users, comes on when accelerating and hitting bumps flashing all over the place. keep resetting angle which is a nuisance, then doesnt work at all so reset again but still dose not work flashing when it feels like it. Dangerous, wasted hours of my time. throwing it out now
Ben Hirons
GBDire customer service and rubbish product Installed on an aprillia RS4, constantly flashing unless unit is near vertical in which case it doesn't flash at all! Contacted st2 systems to which I was told to install it with the wires tilted higher than the rest of the unit which I had already done - waited and tried it in my sfv650 as it should be smoother but still the same, they don't reply to my emails now and are dire aftermarket care. They take your money and go! not happy at all!