Customer service not existing I ordered the brake-modul as the concept seems interesting. ST2 confirmed the compability with my bike but when I received the unit, it did not fit at all. Seems that they changed the measurements on the module. I was not too keen on the location they recommended (on top of the rear brake reservoir) but I thought I give it a try. There is no way however that unit does fit there. I tried to contact them, to use their return/money-back guarantee but they just ghosted any attempt. Funny enough they reach out to me all the time with new offers, but no response on email, facebook messanger, what'sup etc.

1st brake module failed 1st brake module failed, replacement was larger than original and wouldn't fit. Returned module in June 2023 and despite 20+ emails, have not received promised refund.

SERIOUSLY PUTS YOUR LIFE AT RISK - COWBOYS! Does not work! Advertised as a lifesaving product but as it flashes all the time when not braking it's actually a life-threatening product. Was told to return it to get a refund. After sending it to the address I was told, after weeks it was returned back to me in Australia marked as rejected by Slovenia customs due to ST2 not providing some detail to their customs department. Battling with PayPal now to get a refund. AVOID LIKE THE PLAGUE!

Horrible Device The device constantly activates just from the vibrations of the bike. Does NOT work as designed and is more of a danger than any kind of assistance.

The company offers no support The company offers no support, after trolling you for your email address by offering to send you via email the results of your comparability test to see if their product will fit your motorcycle. Once they get your email, you are spammed relentlessly daily regarding “10 more discount codes left” “50% off”, even after you buy, and you can bet they are selling your info. The phone number on their website rings and answers to a dead line. When I emailed Support, I was given a generic email that basically says you are on your own! Documented my install on my Yamaha YZF-R1M of this crap product and company. Countless hours trying to figure this out, with no help from crap-systems.com. Here is my install www.r1-forum(dot)com /threads/st2-systems-com-brake-and-turn-signal-modules-warning-this-product-sucks.645340/