Good company and good service Thanks for Catherine for answering my questions patiently. And the fast speeding of shipping is surprised me. I wanna make a good cooperation for a long time with you.

instant delivery and high quility goods a friend recommend trait tech to me one year ago,and now i have became a loyal client to them .and i never think about change supplier for their high efficient work!

Bad product and no response from customer service I ordered and paid, and received an order confirmation mail shortly after. I received the cover, but it didn't fit. I've e-mailed them several times and sent many messages via offline chat option, but I never got any response. I have opened a case via PayPal, and will hopefully at least get a refund.

Good service thanks Doris I'm doing bussiness for more than one year with them, very good service, only a few times I lost some items, but they sent me again:)

Crap product, crap customer service! I recently ordered a phone case for my Samsung Galaxy 4S mini. The case took 4 weeks to arrive by which time I had to get an alternate. When it finally arrived, it didn't fit! I immediately contacted customer service with a photo clearly showing that there was a problem. After a couple of days of no response, I wrote back again. This time there was a response but with a request I now send a video to show them the issue!!! I have never heard of anything so ridiculous from a customer service department, especially over a cheap phone case. I have thrown away the case and will never be doing business with TraitTech again.