Lindsey Mooney
GBI have no idea what IDEA does but I had… I have no idea what IDEA does but I had a random $380 charge in my debit card. Not okay. Working on fixing it. Looks like other people have had this issue.
Deborah
GBGood service Good service, lots of useful info for trainers, everything from business to CEC's and programming ideas
Megan Keyser
GBIdeaFit scams instructors and has… IdeaFit scams instructors and has horrible customer service. In 2021 my boss at my gym asked me to register for the online virtual(and useless) convention. What I didn't realize at the time was that it was an Auto-renewal. Shame on me I know but that is how they get their money.Flash forward to this year and I received an email confirming my $199 "order". Not only wouldn't the customer service person refund me or let me speak to their supervisor as it is against their policy. She also wouldn't remove me from the auto-renewal subscription. I had to do it myself.
Jeff S
GBIs Idea a scam? I would take that star away if zero had been an option. An unidentified charge for $106 appeared on my 91 year old mother's credit card. I dialed the number on the statement and got Idea. Left many messages trying to identify what the charge was for with no response. One message mentioned an email address, so I sent an exploratory email asking what the charge was (my mom has dimentia and has no clue). Got a response asking me to send a bank statement. Seems like a scam. Still no explanation. I will be contesting the charge on behalf of my mother.
David
GBInfo is not very useful Info is not very useful. I am not a trainer, I am an owner of several studios.