Jeff S
GBIs Idea a scam? I would take that star away if zero had been an option. An unidentified charge for $106 appeared on my 91 year old mother's credit card. I dialed the number on the statement and got Idea. Left many messages trying to identify what the charge was for with no response. One message mentioned an email address, so I sent an exploratory email asking what the charge was (my mom has dimentia and has no clue). Got a response asking me to send a bank statement. Seems like a scam. Still no explanation. I will be contesting the charge on behalf of my mother.
Megan Keyser
GBIdeaFit scams instructors and has… IdeaFit scams instructors and has horrible customer service. In 2021 my boss at my gym asked me to register for the online virtual(and useless) convention. What I didn't realize at the time was that it was an Auto-renewal. Shame on me I know but that is how they get their money.Flash forward to this year and I received an email confirming my $199 "order". Not only wouldn't the customer service person refund me or let me speak to their supervisor as it is against their policy. She also wouldn't remove me from the auto-renewal subscription. I had to do it myself.
Deborah
GBGood service Good service, lots of useful info for trainers, everything from business to CEC's and programming ideas
Angel Weber
GBI registered for the early pricing last… I regustered for the early pricing last May,2022 and i needed to cancel it due to important stuff at work. I have inform then and told me that the refund will be process 5-10 days. Its been 15 days passed and still did not able to hear anything form them. I tried to call and call and call. A sore for my ears to wait for them to pick up the phone. My fingers is sore pressing the contact number. I also sent an email to follow up but no one reply. Will you please fix your customer service.
Neal
GBGreat online educational platform Great online educational platform, but live events have become little more than live infomercials.