Angel Weber
GBI registered for the early pricing last… I regustered for the early pricing last May,2022 and i needed to cancel it due to important stuff at work. I have inform then and told me that the refund will be process 5-10 days. Its been 15 days passed and still did not able to hear anything form them. I tried to call and call and call. A sore for my ears to wait for them to pick up the phone. My fingers is sore pressing the contact number. I also sent an email to follow up but no one reply. Will you please fix your customer service.
Megan Keyser
GBIdeaFit scams instructors and has… IdeaFit scams instructors and has horrible customer service. In 2021 my boss at my gym asked me to register for the online virtual(and useless) convention. What I didn't realize at the time was that it was an Auto-renewal. Shame on me I know but that is how they get their money.Flash forward to this year and I received an email confirming my $199 "order". Not only wouldn't the customer service person refund me or let me speak to their supervisor as it is against their policy. She also wouldn't remove me from the auto-renewal subscription. I had to do it myself.
Darcy Ayn Staudinger
GBstarted at 16 now 57~~~ I've been in the fitness filed since 1976, Paul Chek, IDEA and ACE have been the longevity of my education. Good conference choice however I'm not going to Las Vegas in the middle of summer. Thank you .
Nancy
GBI have been an IDEA member for over 30 … I have been an IDEA member for over 30 years, and I lost $784 to this "non-profit" organization as I did not use my open credit within the IDEA defined timeframe. To avoid future surprised IDEA clients/members, I’d suggest that in the future, IDEA make it very clear as to the timeline one has to spend any open credit and that if said credit is not used, the money is forfeited to IDEA (with no acknowledgment for one's income taxes). As a result, I have cancelled my group fitness, personal trainer, and business memberships, as I do not run my own business in this manner.
Lori
GBIDEA provides great conferences and … IDEA provides great conferences and tools for trainers. However, I feel the organization is just beginning to embrace the importance of inclusiveness and body positivity. The cover article in the February 2018 issue of Fitness Journal is a call for change, which shows that good intentions are there; but the representative artwork and imagery focus on white women in a higher weight range. Body image is an issue for people of all sizes, not just those of higher weight. Food is demonized in the image of an articulated mannequin with a glazed donut around its middle, the message being that body size is a reflection of what is eaten, which we know to be untrue. Clearly, the editors have a long way to go toward understanding the deeper meaning and implications of body image and body positivity, for trainers and clients alike.