Amazon customer service non-existant After receiving an equipment loan for our business, we spent $10,000 on Amazon. The lender was unable to respond to a charge made on the card we were given to make the purchases and the credit card company canceled the card. Amazon immediately rebilled my personal Amazon account and personal credit cards for all purchases. They received all of their money then canceled my account and my Prime Membership without my authorization. I called customer service 12 times and spent about 4 hours on hold. I was never able to speak to anyone who could resolve my issue and was lied to 12 times that a specialist would call me back within 24 hours. No one ever called. All I received was automated emails with incorrect information. To make matters worse, there was no way to access my account to create a ticket or get any support online because my account was "locked " due to suspicious activity...another lie. It's now been 17 days without a call back and no way to contact any support, no way to restore my account. I don't care if Amazon is the largest online retailer in the world, I have no plans to ever buy from them again and will buy all of our business equipment from other vendors. Worst customer service experience I have ever encountered.

We've come a long way in shopping … We've come a long way in shopping methods. Thank you Amazon for making my life so much easier. Also love my Kindle

Perfect A+++ Nice, cheap and quickly delivery :)

Excellent Excellent. Great service and if you ever need to return something they are excellent

Amazon is a very trustworthy company. It is always a pleasure to shop on Amazon Com. I feel like they stand behind their products. If you are not satisfied with the item, they will immediately process your refund. No hassels! Plus the item always arrives when promised. Thank you Amazon...it is a pleasure shopping with you.