Zak Khan
GBMy account got hacked however I had to… My account got hacked however I had to wait 12 hours for a new verification code. When the 12 hours were up was messaged to wait another 12 hours. Watsapp Support ignorant of this. Keep stating to reinstall app etc
STJ
GB"This account is not allowed to use WhatsApp" I joined WhatsApp 2-3 days ago. This morning (1 April) I found the following message when opening WhatsApp: "This account is not allowed to use WhatsApp"! What is that all about?! April's Fools Day?
Ralf Beswick
GBNon-existient customer support. The actual service is great mostly. However, if you have any problems, which you likely will eventually, there is zero customer support. The only help they seem to offer is an online Faq page. No phone number, no email, just an in-app automated chat which will always end up directing you to the faq page, even if you specifically tell them you problem isn't solved there.
sarah kreuz “itssarahkaay”
ATIf someone sets 90 days with… If someone sets 90 days with self-deleting messages in the chat - then the other party sees this because a message in the chat of WhatsApp with the message 90 days or the person has switched it off ect. - My question - why does this information have to be there forever - of course it is good if it is there once so that the person sees it but if this message is in the chat forever I find it ultra annoying! Then you could send video messages with the circle? That feature no longer works either!
Consumer
GBNo technical support, terrible support via email. In fact no support anywhere!! I had to delete the App and reload to save memory on my phone. Which I’ve done before, then logged back in. This time I can’t get back in. Customer support via email is terrible as I just get automated messages with which I get nowhere and there is no proper way to get real support when a problem does arise. I really liked using WhatsApp, but now I can’t even get into it!!