Consumer
GBNo technical support, terrible support via email. In fact no support anywhere!! I had to delete the App and reload to save memory on my phone. Which I’ve done before, then logged back in. This time I can’t get back in. Customer support via email is terrible as I just get automated messages with which I get nowhere and there is no proper way to get real support when a problem does arise. I really liked using WhatsApp, but now I can’t even get into it!!
Zak Khan
GBMy account got hacked however I had to… My account got hacked however I had to wait 12 hours for a new verification code. When the 12 hours were up was messaged to wait another 12 hours. Watsapp Support ignorant of this. Keep stating to reinstall app etc
Ralf Beswick
GBNon-existient customer support. The actual service is great mostly. However, if you have any problems, which you likely will eventually, there is zero customer support. The only help they seem to offer is an online Faq page. No phone number, no email, just an in-app automated chat which will always end up directing you to the faq page, even if you specifically tell them you problem isn't solved there.
Afshii
NLMissing voice msg funtion I m just missing one thing in android u cant listen the voice msg if you are out of the whatsapp box. This function has iphone and its really good because sometime u read the msgs of someone and u can reply them whitout coming online, but u have to go online to listen the voice msg thats a minus point of the android. They should change this funtion it would be very nice.
Aashish Kumar
INUnblock WhatsApp Greetings, my name is Ashish, and my phone number is 9990083798, which I put of my nephew accidentally. Because of this, WhatsApp blocked me, so I'm asking you to kindly unblock my account. I still need my WhatsApp number, so please assist me please unblock my account