Adrian Klobučník
DKThe worst user experience I've ever experienced from a well known company The fact that I can't even do anything on my WhatsApp as I get immediately banned speaks for itself. I wish there would be 0/5 option
Consumer
GBNo technical support, terrible support via email. In fact no support anywhere!! I had to delete the App and reload to save memory on my phone. Which I’ve done before, then logged back in. This time I can’t get back in. Customer support via email is terrible as I just get automated messages with which I get nowhere and there is no proper way to get real support when a problem does arise. I really liked using WhatsApp, but now I can’t even get into it!!
Ahsan siddiqui
PKWhatsApp service is very very bad. WhatsApp service is very very bad. I'm from Pakistan. Cantact me this Number. +92-3333413343 Last month August Suddenly my whatsapp stopped working. After that I am tried to ask a lot of time contact whatsapp support team but they didn't give me any specific answer. I am very worried it's been two months my whatsappapp was shut down without any notice. I found no such rules violation because of which my account has been banned. kindle anyone who can see this issue please help me my whatsapp is not working since two months. I am in so much trouble so much problem to communicate with my friends relatives happening.
Ralf Beswick
GBNon-existient customer support. The actual service is great mostly. However, if you have any problems, which you likely will eventually, there is zero customer support. The only help they seem to offer is an online Faq page. No phone number, no email, just an in-app automated chat which will always end up directing you to the faq page, even if you specifically tell them you problem isn't solved there.
Zak Khan
GBMy account got hacked however I had to… My account got hacked however I had to wait 12 hours for a new verification code. When the 12 hours were up was messaged to wait another 12 hours. Watsapp Support ignorant of this. Keep stating to reinstall app etc