WhatsApp

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1.65
Based on 20 Reviews

5

10.00%

4

5.00%

3

0.00%

2

10.00%

1

75.00%
About WhatsApp

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Jamil Hassan
PK

Best app for chatting and video call… Best app for chatting and video call audio call and for WhatsApp group best social app

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Zak Khan
GB

My account got hacked however I had to… My account got hacked however I had to wait 12 hours for a new verification code. When the 12 hours were up was messaged to wait another 12 hours. Watsapp Support ignorant of this. Keep stating to reinstall app etc

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Adrian Klobučník
DK

The worst user experience I've ever experienced from a well known company The fact that I can't even do anything on my WhatsApp as I get immediately banned speaks for itself. I wish there would be 0/5 option

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Consumer
GB

No technical support, terrible support via email. In fact no support anywhere!! I had to delete the App and reload to save memory on my phone. Which I’ve done before, then logged back in. This time I can’t get back in. Customer support via email is terrible as I just get automated messages with which I get nowhere and there is no proper way to get real support when a problem does arise. I really liked using WhatsApp, but now I can’t even get into it!!

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Ralf Beswick
GB

Non-existient customer support. The actual service is great mostly. However, if you have any problems, which you likely will eventually, there is zero customer support. The only help they seem to offer is an online Faq page. No phone number, no email, just an in-app automated chat which will always end up directing you to the faq page, even if you specifically tell them you problem isn't solved there.

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