STJ
GB"This account is not allowed to use WhatsApp" I joined WhatsApp 2-3 days ago. This morning (1 April) I found the following message when opening WhatsApp: "This account is not allowed to use WhatsApp"! What is that all about?! April's Fools Day?
Mian Behramand
PKWhatsApp support haters those who want to block your whatsapp number WhatsApp, once a trusted app with millions of users, has lost my trust. I believe that if someone blocks me or reports my number, I should have the right to defend myself. Without any warning, they forced me to change my 8-year-old number. I urge everyone to support me in calling on WhatsApp management to review their policies and help me recover my old number. Let's also advocate for a policy addressing individuals who misuse blocking for personal reasons. If someone wrongly blocks your number, there should be an appeal process to hold them accountable. 923340350335
Aashish Kumar
INUnblock WhatsApp Greetings, my name is Ashish, and my phone number is 9990083798, which I put of my nephew accidentally. Because of this, WhatsApp blocked me, so I'm asking you to kindly unblock my account. I still need my WhatsApp number, so please assist me please unblock my account
Ralf Beswick
GBNon-existient customer support. The actual service is great mostly. However, if you have any problems, which you likely will eventually, there is zero customer support. The only help they seem to offer is an online Faq page. No phone number, no email, just an in-app automated chat which will always end up directing you to the faq page, even if you specifically tell them you problem isn't solved there.
Consumer
GBNo technical support, terrible support via email. In fact no support anywhere!! I had to delete the App and reload to save memory on my phone. Which I’ve done before, then logged back in. This time I can’t get back in. Customer support via email is terrible as I just get automated messages with which I get nowhere and there is no proper way to get real support when a problem does arise. I really liked using WhatsApp, but now I can’t even get into it!!