Missing voice msg funtion I m just missing one thing in android u cant listen the voice msg if you are out of the whatsapp box. This function has iphone and its really good because sometime u read the msgs of someone and u can reply them whitout coming online, but u have to go online to listen the voice msg thats a minus point of the android. They should change this funtion it would be very nice.

WhatsApp email support is awful I tried emailing them about an issue whilst moving data from my old phone to my new one and the bot that sends emails just goes round in circles with you, not offering any actual support and solutions to the problem. Very frustrating. Don't bother.

BAD UPDATE. Will be deleting. Love it for daily interaction, I’m now however put off from using it… WhatsApp you were unique in your own way? After the update they have copied Snapchat in terms of watching people’s status updates. You could previously even see what was posted without opening on iPhone and you can no longer do that. 0 stars I will be deleting absolutely awful !! Moreover it was easy use for my elderly mum why complicate and change things !!!!

Non-existient customer support. The actual service is great mostly. However, if you have any problems, which you likely will eventually, there is zero customer support. The only help they seem to offer is an online Faq page. No phone number, no email, just an in-app automated chat which will always end up directing you to the faq page, even if you specifically tell them you problem isn't solved there.

The worst user experience I've ever experienced from a well known company The fact that I can't even do anything on my WhatsApp as I get immediately banned speaks for itself. I wish there would be 0/5 option