Non-existient customer support. The actual service is great mostly. However, if you have any problems, which you likely will eventually, there is zero customer support. The only help they seem to offer is an online Faq page. No phone number, no email, just an in-app automated chat which will always end up directing you to the faq page, even if you specifically tell them you problem isn't solved there.

"This account is not allowed to use WhatsApp" I joined WhatsApp 2-3 days ago. This morning (1 April) I found the following message when opening WhatsApp: "This account is not allowed to use WhatsApp"! What is that all about?! April's Fools Day?

BAD UPDATE. Will be deleting. Love it for daily interaction, I’m now however put off from using it… WhatsApp you were unique in your own way? After the update they have copied Snapchat in terms of watching people’s status updates. You could previously even see what was posted without opening on iPhone and you can no longer do that. 0 stars I will be deleting absolutely awful !! Moreover it was easy use for my elderly mum why complicate and change things !!!!

Beware of Nigerian monkeys Well they're letting the little monkey Nigerians use WhatsApp now so they're always acting like some supermodel messaging you and trying to hack your internet steal money from you, and I just wish they would kick those little useless dirty monkeys off of here! Or at least when you report them they would cancel that account out of the little dirty Nigerian monkeys.

Whatsapp service not helpful I now believe whatsapp is fully operated by robots and virtual assistants. Mi phone company went bust so that number was suddenly not receiving any calls or sms. I first thought it was mi phone so I uninstalled all apps and when I reinstalled, I couldn't receive the code to verify the number. I kept telling them I am willing to send documents to prove its mi number but they never reply apart from sending me to their faq! I have all mi contacts in mi account and now I can't assess nothing! Could a human being please get back to me?