No technical support, terrible support via email. In fact no support anywhere!! I had to delete the App and reload to save memory on my phone. Which I’ve done before, then logged back in. This time I can’t get back in. Customer support via email is terrible as I just get automated messages with which I get nowhere and there is no proper way to get real support when a problem does arise. I really liked using WhatsApp, but now I can’t even get into it!!

Non-existient customer support. The actual service is great mostly. However, if you have any problems, which you likely will eventually, there is zero customer support. The only help they seem to offer is an online Faq page. No phone number, no email, just an in-app automated chat which will always end up directing you to the faq page, even if you specifically tell them you problem isn't solved there.

WhatsApp email support is awful I tried emailing them about an issue whilst moving data from my old phone to my new one and the bot that sends emails just goes round in circles with you, not offering any actual support and solutions to the problem. Very frustrating. Don't bother.

Whatsapp service not helpful I now believe whatsapp is fully operated by robots and virtual assistants. Mi phone company went bust so that number was suddenly not receiving any calls or sms. I first thought it was mi phone so I uninstalled all apps and when I reinstalled, I couldn't receive the code to verify the number. I kept telling them I am willing to send documents to prove its mi number but they never reply apart from sending me to their faq! I have all mi contacts in mi account and now I can't assess nothing! Could a human being please get back to me?

BEWARE OF SCAMMERS ON WHATSAPP WHO ARE OFFERING YOU A JOB THAT PAYS UP TO $150/DAY! There are scammers on Whatsapp who are using this website to impersonate people who are training you to do a legitimate job. It's not legitimate! The trainers are nice and polite and train you to a point where you gain their trust. THEY TELL YOU At FIRST THEY TELL YOU THAT YOU NEED A FEW DOLLARS, IT COULD BE $100 TO CONTINUE WORKING, YOU CONSIDER IT BECAUSE YOU NEED TO WORK AND YOU NEED TO MAKE MONEY! Then as the training proceeds, you are required to shell out more money. This time, hundreds of dollars in order to keep working. if you don't have the money, well, too bad, because the little money that you did give them is gone. If you tell them you don't have the money, then they tell you to borrow the money from family and friends. You tell them you can't and they keep pressing you to do that. Don't let them scam you further! When they tell you that you need $200-$300 or more to continue working, DON'T DO IT! But I'm letting you know so that you don't give them ANY money! Once they tell you that you have to pay to keep working, drop them! WHATS APP IS A GOOD SITE, BUT THE SCAMMERS HAVE INFILTRATED IT! BEWARE!