Non-existient customer support. The actual service is great mostly. However, if you have any problems, which you likely will eventually, there is zero customer support. The only help they seem to offer is an online Faq page. No phone number, no email, just an in-app automated chat which will always end up directing you to the faq page, even if you specifically tell them you problem isn't solved there.

Whatsapp service not helpful I now believe whatsapp is fully operated by robots and virtual assistants. Mi phone company went bust so that number was suddenly not receiving any calls or sms. I first thought it was mi phone so I uninstalled all apps and when I reinstalled, I couldn't receive the code to verify the number. I kept telling them I am willing to send documents to prove its mi number but they never reply apart from sending me to their faq! I have all mi contacts in mi account and now I can't assess nothing! Could a human being please get back to me?

"This account is not allowed to use WhatsApp" I joined WhatsApp 2-3 days ago. This morning (1 April) I found the following message when opening WhatsApp: "This account is not allowed to use WhatsApp"! What is that all about?! April's Fools Day?

My account got hacked however I had to… My account got hacked however I had to wait 12 hours for a new verification code. When the 12 hours were up was messaged to wait another 12 hours. Watsapp Support ignorant of this. Keep stating to reinstall app etc

WhatsApp email support is awful I tried emailing them about an issue whilst moving data from my old phone to my new one and the bot that sends emails just goes round in circles with you, not offering any actual support and solutions to the problem. Very frustrating. Don't bother.