Bill R.
GBThis will sound counterintuitive but… This will sound counterintuitive but it's too sensitive. My remo picks up every car that passes by the front of my house but won't pick up an approaching person until they are already on my porch. As a result I get dozens and dozens of false alerts every day and night. I have tried to adjust the sensitivity every way the online instructions recommend and it's still a problem. The image and clarity, even the night images are excellent however.
adil el maifi
MADON'T BUY ANYTHING FROM REMO !!! TERRIBLE (NO) TECH SUPPORT Called tech support line. ringing... ringing... no answer- saying they are busy and to send an Email. Send an Email. 4 days after- NO REPLY or acknowledgement. After I called back again they asked me to send an email for a call appointment, one of the agent told me we have a spot tomorrow from 4pm to 5pm I told him no problem I will be waiting for your call, the day after no call I did the same after 5 times calling they didn't call me back they didn't care, very poor customer service, the quality of the doorbell remo plus S is very poor and if something happen you will contact them and at the end you will give up and ended up by return it and if your purchase the item after one year just throw it in the garbage they will not assist you with nothing.
Donald Young
GBI’m buying a ring -
Manuel Carcano
GBGuarding the Front Door I purchased the Remo-bell to augment my security system, I could already see inside my home, and realized that seeing outside my front door was also a good idea. The Remo-bell was easy to install both on my I-phone and on the door. The hardest part of the installation was screwing in the tiny screw on the unit. I was a little disappointed in that I thought that the cam on the unit could be accessed at any time, without prompting from the sensors, or an actual door ring. Apparently, the only time you can have a real time view is when the unit is activated on the other end. At that point you can see and hear in real time. It would be fair to let buyers know of this up front to avoid misunderstandings. Otherwise your product works as well as can be expected, it does what was advertised it would do, it alerts you when someone is at your door. Thanks.
Sal D.
GBPerhaps Perhaps, due to the design of our front entrance, the camera misses most motions unless the approaching person is moving very slowly. There is only about a distance of 8' between the front door and the entry walkway, thereby either missing the motion or observing the person's as they are leaving.