DON'T BUY ANYTHING FROM REMO !!! TERRIBLE (NO) TECH SUPPORT Called tech support line. ringing... ringing... no answer- saying they are busy and to send an Email. Send an Email. 4 days after- NO REPLY or acknowledgement. After I called back again they asked me to send an email for a call appointment, one of the agent told me we have a spot tomorrow from 4pm to 5pm I told him no problem I will be waiting for your call, the day after no call I did the same after 5 times calling they didn't call me back they didn't care, very poor customer service, the quality of the doorbell remo plus S is very poor and if something happen you will contact them and at the end you will give up and ended up by return it and if your purchase the item after one year just throw it in the garbage they will not assist you with nothing.

useless using a surface pro 4 -

Guarding the Front Door I purchased the Remo-bell to augment my security system, I could already see inside my home, and realized that seeing outside my front door was also a good idea. The Remo-bell was easy to install both on my I-phone and on the door. The hardest part of the installation was screwing in the tiny screw on the unit. I was a little disappointed in that I thought that the cam on the unit could be accessed at any time, without prompting from the sensors, or an actual door ring. Apparently, the only time you can have a real time view is when the unit is activated on the other end. At that point you can see and hear in real time. It would be fair to let buyers know of this up front to avoid misunderstandings. Otherwise your product works as well as can be expected, it does what was advertised it would do, it alerts you when someone is at your door. Thanks.

First person First, Remo+ is sincere and very helpful in cases of installation problems. Then Remo+ is competent, checking easily with their engineers to check truth of their suggestions. Finally Remo+ is prompt with suggestions of probable faults in the installation process, leading to a quick resolution. Regards, Stan Tate

I love the easy install I love the easy install. The motion detection is delayed like 15-20 second. If i have a package on our front door the thief already turned it back on the camera. The cloud yearly price would be nice if it is a little lower.