adil el maifi
MADON'T BUY ANYTHING FROM REMO !!! TERRIBLE (NO) TECH SUPPORT Called tech support line. ringing... ringing... no answer- saying they are busy and to send an Email. Send an Email. 4 days after- NO REPLY or acknowledgement. After I called back again they asked me to send an email for a call appointment, one of the agent told me we have a spot tomorrow from 4pm to 5pm I told him no problem I will be waiting for your call, the day after no call I did the same after 5 times calling they didn't call me back they didn't care, very poor customer service, the quality of the doorbell remo plus S is very poor and if something happen you will contact them and at the end you will give up and ended up by return it and if your purchase the item after one year just throw it in the garbage they will not assist you with nothing.
Sal D.
GBPerhaps Perhaps, due to the design of our front entrance, the camera misses most motions unless the approaching person is moving very slowly. There is only about a distance of 8' between the front door and the entry walkway, thereby either missing the motion or observing the person's as they are leaving.
Mamac
GBI love the easy install I love the easy install. The motion detection is delayed like 15-20 second. If i have a package on our front door the thief already turned it back on the camera. The cloud yearly price would be nice if it is a little lower.
Bill R.
GBThis will sound counterintuitive but… This will sound counterintuitive but it's too sensitive. My remo picks up every car that passes by the front of my house but won't pick up an approaching person until they are already on my porch. As a result I get dozens and dozens of false alerts every day and night. I have tried to adjust the sensitivity every way the online instructions recommend and it's still a problem. The image and clarity, even the night images are excellent however.
Don Lewis
GBPoor costumer service Poor costumer service. Had many problems with the device. Would never buy a remo again.