Fraudulent traders I bought from them several pieces of different Micro SD HC Memory Card TF Card and they were all defective. They didn't want to replace them. Waste of money and time for conversations with them,

Decent store, awfully long shipping The store is rather good in variety of goods and its prices comparing to other China shops and marketplaces. The only significant downside is that delivery to Russia takes unbelievably long. My last 2 orders took 2 moths each to be delivered. This could be blamed on Russian Post (which is widely hated for systematic exceeding of all possible delivery times) if only the items I ordered from other China stores at the same time didn't come in about 3 weeks. I guess next time I'll order from BIC only if something's really cheap and I don't have any necessity to receive it within 2 months.

Wrong deliveries, no service Bad experience, they have sent me the wrong item. I re-ordered the item I wanted and specificaly remarked to please send me the item I ordered this time, but unfortunately I received the wrong item again! When complaining I learnt that delvering wrong items is a common policy for Buyincoins. They ship a lot of orders on daily basis and because the items are not expensive you have to accept this. I have asked for a free delivery of 1 item for which I now already paid for 2 times but never received. Buyincoins say that this is not possible because they cannot guarantee that I will receive this replacement???!! They only offer less than 1/2 the price of only 1 items in coins. Useless because I do not intent to order anything again as it is common for them to send other items than the ones you order! So my experience: bad deliveries even worse service, no intention of resolving mistakes they make.

Discounts because of no availability? I made the order the 22/11 They were answering pretty fast but answers from people they did not have a clue about what was going on. Until the last day (35 days later) before they refund my money they were asking me to wait for another 2 weeks saying that the parcel has left but has delayed.. It was almost funny to receive two emails almost at the same time at Paypal and their website, one saying I have to wait and the parcel has left their post office and the second that they will refund my money. I have made purchases from Asia before, I know the problems and the delays, but I cannot accept clueless or on purpose lying customer care. I feel lucky that at least they refund my money after 40 days.. Never again.. and almost ruined my experience for all Asian sites.

shitty and irresponsible i been a user of buyincoins for over 2 yrs and last purchase was unbearable even thought there's always problems buying from them but they are willing to replace the item. bought a kitchen tap with deep scratch and it's made of plastic. unwilling to refund even unwilling to pay for the shipping fees of having the defect item. worse is the are only willing to refund $2 over any $50 item. if you are gonna use buyincoins, please remember to place a paypal return policy once the shippment took more than 10 day.