I am not an unfair person in judging… I am not an unfair person in judging from others opinion so i went ahead and ordered a smartphone everything seemed good so far till after paying for the product they sent a msg telling me i have to pay 10 Dollars more for shipping after everything was paid for after checkout i sent back a msg saying i am not paying a cent more for it why didn't you ask for it at the beginning! after that i see my item saying it has shipped fully i left them a msg tellling them if my item say shiped and you do not ship it on time for me i will write them up on trustpilot they sent a msg back saying that the order has been cancel and i will have to choose a method of receiving my funds! this company don't really have a proper complaint page all the msgs goes to the seller in that way they have all rights to respond or ignore which i believe they do! they company takes no responsibility for sellers action and therefore this company is not safe to purchase from! shipped does not mean the item has shipped with this strange behavior for a well known company! be careful its coming from someone who does not take ppl word for it....maybe if i did this research before i would not have been in this position now.

Stay away Stay away Have used DX for several years, but since beginning of 2020 they have been most of a scam. It seems that they have outsourced most of the delivery to small “one man band” companies and they do not care about service. I ordered an alarm for my car and they sent me an other product that was missing many parts and was dead on arrival. After more than a month of dead silence from customer service I get pissed off and file a dispute through PayPal and DX did not bother to answer PayPal either, so I got my money back from PayPal. Take your money elsewhere, DX is not DX anymore.

Very bad customer service Very bad customer service. Order stuff at your own risk. My order, after waiting for over 3 months, didn’t arrive. Trying to get a refund, but it’s hard to get a hold of customer service. They will respond once every couple of weeks and then try to stall and make excuses. It has been over 7 months now and I still don’t have my refund.

Very bad company .. Very bad company ... three weeks after ordering and paying I went to ask what was going on and they told me they hadn't sent it because there was a lapse and they asked for more shipping money. Now I'm waiting for the refund ...

Awful experience - Do not use The item took so much longer to arrive than stated and queries to their customer service go mostly ignored. The responses I did get were to request more time to respond properly, but this never happened. Opened a PayPal case when I was at 8 weeks and still waiting for the item. Deal Extreme asked me close the case before they would respond to me. The case was still pending when the item eventually arrived (at 10 weeks), but turned out to be completely wrong. Zero response from Deal Extreme about this and PayPal issued a refund. Do not use - if you actually get what you ask for you're lucky. This is one of the poorest buying experiences I've had - I was just thankful that it was a relatively low value item and that I used PayPal.