Ron
CAVery bad customer service Very bad customer service. Order stuff at your own risk. My order, after waiting for over 3 months, didn’t arrive. Trying to get a refund, but it’s hard to get a hold of customer service. They will respond once every couple of weeks and then try to stall and make excuses. It has been over 7 months now and I still don’t have my refund.
Oscar Williams
BDI would have selected zero stars if… I would have selected zero stars if that was an option. As of the date of this review, it's been 99 days since the processed payment. Various messages sent with one response of "just give it time". Well, times up. Now it's time to let everybody know...DO NOT DO BUSINESS WITH DEALEXTREME.
Deborah Barham Smith
GBATROCIOUS SERVICE Don't touch them with a very long pole!! They posted that they had Shipped my smartwatch & then weeks later said they were re-stocking, did I still want it.... Their way of messaging on the website was not always easily accessible - all in all a total shambles! I wish it was possible to give NO stars.
K. Stip
NLVery satisfied about my order and the… Very satisfied about my order and the customer service. I received the wrong color but perfect quality product. Contacted the customer service and I got to keep my product and they've given me the option to get my money back or get a replacement.
Peter
IENo response from DealExtreme customer service. I've bought items before and while there was always a 4/6 week delay they always arrived. This time the package arrived in country at the beginning of December 2021 according to their tracking number but after a month nothing had changed. I contacted them at the end of January and was assured that if it had not arrived in two weeks a refund would be issued. There was no delivery and now my emails are being ignored. Not happy !!