Bill Gascoigne
GBBelkin warranty on screen protector… Belkin warranty on screen protector purchased from Apple Store and fitted by Apple, is completely worthless. Tedious and lengthy form to complete asking for information already supplied when registering the product. Endless emails asking for info and photos. I’ve purchased 3 of these and found them to be very poor quality. Belkin’s appalling customer service and refusal to honour their warranty obligations reflects very badly on Apple.
Marina M
GBAVOID!! AVOID!!! Scam company!!! Purchased screen protector for my phone with 2 year warranty (free exchange) refused to provide replacement, tried to call but line always cut me off despite calling within the working hours! Can not deal with any enquiries through life chat, everything needs submitting on their website and when you do submit all proof of receipts, you then receive an email asking to resend it all again and if you still haven’t given up yet (as per their initial scamming plan) you get a reply saying ‘due to lack of evidence’ we basically will not refund/exchange/replace. Never again, honestly! Avoid at all costs!!!
L J T
ILNEVER TRUST A BELKIN PRODUCT Bought Belkin product via the Apple Store website. Apple doesn't support the products, you have to contact Belkin directly. Terrible customer service. My products (plural) broke / stopped working (no physical damage) within 2 months of getting them. They are terrible in providing support, their RMA process declined my support request. Their call centre people are useless. Just a terrible experience. NEVER TRUST A BELKIN PRODUCT.
Ali Has
GBDiabolical service Disgusting service from staff that don’t care! Purchased and extension lead that stopped working after 6 weeks!! They could not even be bothered to say they will replace it and send a new one !! Promised to raise a ticket and someone would contact me which did not happen! I saved my chat transcript but I did not get a copy! Really disappointed with the lack of understanding helpfulness and courtesy!! One of the WORST companies I have had the misfortune to deal with! WONT be buying ANY of their products again!
customer
GBFalse advertising- Discount code for UK Over the Easter period Belkin Uk website were offering 15% discount if you used code EAST15 - This company are using this to entice customers to purchase goods from their site! I, along with friends and family members, tried to use this discount code but it would not work. Contacted their “Live Chat” to be told you can’t email their customer service and to call back on Monday 8/4/24 when the offer expired Ordered the item within the discount time period and contacted customer services and a complaint was raised. I received the following response Good Day! We regret to inform you that our discount code- EAST15 is not working in your region. While we apologize for the inconvenience and we understand how disappointed you are with this experience, our company is still working on this issue.