Lisa Sullivan
GBThe warranty is a joke I have provided all the necessary documentation to replace my screen protector per my warranty. It’s been 10 days and nothing. Looks like I have to go spend money on another one to protect my phone. I will never buy Belkin again. Terrible customer service. Shame on Apple for saying it takes 3-5 days too.
Suikay Ng
GBNot sure why all the negative review Not sure why all the negative review. I purchased a Belkin screen protector for my iPhone 15 max pro which I applied myself but unfortunately it’s faulty with some very small marks. I requested replacement and belkin sent me one like in 3 days. Highly recommended and if anyone having trouble please follow the instructions on the website and provide evidence of the purchase item and images of the damaged items. Too many impatient buyer and jumping to conclusion without giving them a chance to investigate.
customer
GBFalse advertising- Discount code for UK Over the Easter period Belkin Uk website were offering 15% discount if you used code EAST15 - This company are using this to entice customers to purchase goods from their site! I, along with friends and family members, tried to use this discount code but it would not work. Contacted their “Live Chat” to be told you can’t email their customer service and to call back on Monday 8/4/24 when the offer expired Ordered the item within the discount time period and contacted customer services and a complaint was raised. I received the following response Good Day! We regret to inform you that our discount code- EAST15 is not working in your region. While we apologize for the inconvenience and we understand how disappointed you are with this experience, our company is still working on this issue.
Judy aka
GBPurchased BELKIN screen protector for…iPhone 13promax Purchased BELKIN screen protector for Apple iPhone 13 Pro Max with life time guarantee. Had to fill in the long form sent copy of agreement of acceptance for my registration which was not enough for them. They emailed and stated that my claim was unsuccessful Very very poor service and their promise on lifetime guarantee is absolutely useless
Emma
GBThey took my money… They took my money and then a message came up saying the payment hadn’t worked but it’s come out of my account. Tried their chat facility and they gave me an American number to call at first and then a UK one but the hours were different to the ones specified by the person on chat. Now left wondering if I’ll get my money back. Wish I’d read reviews!