Someone fromjapan
JPAwful quality and hostile support Awful quality, zero-responsibility, awful attitude of online support. I got their WIZ008 charger at Amazon, which refused to charge Qi cartified Galaxy phones. Replaced it by warranty. The replacement does not charge one of the phones again. Decided to return it for refund, but first went to consult with Belkin. Belkin>Joel Suico B (4/14/2024, 5:01:44 PM): Thank you for contacting Belkin. This is Joel, assisting you today. Me> I have the above problem need another model capable to charge 2 Galaxy phones at once. B> Your Galaxy S10 was not tested here is the list of 100 items Me>It is Qi certified. Any Qi device should work, that is the meaning of certification. Lets reformulate: which of your flat-top chargers may charge two Qi certified phones at once? B>Copy. those not listed may be slow. Me>It is not slow. It just does not charge. which of your flat-top chargers may charge two Qi certified phones at once? B>S10 is not in the list Me>Can you read the question? which of your flat-top chargers may charge two Qi certified phones at once? B>here is the list of all our products Me>it is not told there which of your flat-top chargers may charge two Qi certified phones at once? B> It may happen that you are charging incompatible device. Me>How many times should I ask? Please answer the question, or I will pass it above B>... Me>Do you still refuse to answer?
Joost Miltenburg
NLHelpdesk is beyond crap. Helpdesk is beyond crap. Every time you get a lady with an extremely high pitched voice which you can hardly understand. As they all hardly understand what they are doing, you'll get questions to answers that can only make you wonder "Why?! ( are you asking me this )". In the meantime your case will drag on and on.
Traditional Sisu…
SGI purchase the Belkin ScreenForce™… I purchase the Belkin ScreenForce™ UltraGlass 2 from the Apple store for my iPhone 15 pro. The protector cracked within a week. I requested a replacement which took 7 weeks to come. The Apple store applied the replacement protector which cracked again within a week. I then requested a refund, to which Belkin said they would investigate however, just sent me another new screen. I've not installing the 3rd protector as I see no improvements to the design. I'm very disappointed with the product and slow response of Belkin. It was my first product from them and probably my last.
customer
GBFalse advertising- Discount code for UK Over the Easter period Belkin Uk website were offering 15% discount if you used code EAST15 - This company are using this to entice customers to purchase goods from their site! I, along with friends and family members, tried to use this discount code but it would not work. Contacted their “Live Chat” to be told you can’t email their customer service and to call back on Monday 8/4/24 when the offer expired Ordered the item within the discount time period and contacted customer services and a complaint was raised. I received the following response Good Day! We regret to inform you that our discount code- EAST15 is not working in your region. While we apologize for the inconvenience and we understand how disappointed you are with this experience, our company is still working on this issue.
Ali Has
GBDiabolical service Disgusting service from staff that don’t care! Purchased and extension lead that stopped working after 6 weeks!! They could not even be bothered to say they will replace it and send a new one !! Promised to raise a ticket and someone would contact me which did not happen! I saved my chat transcript but I did not get a copy! Really disappointed with the lack of understanding helpfulness and courtesy!! One of the WORST companies I have had the misfortune to deal with! WONT be buying ANY of their products again!