Marina M
GBAVOID!! AVOID!!! Scam company!!! Purchased screen protector for my phone with 2 year warranty (free exchange) refused to provide replacement, tried to call but line always cut me off despite calling within the working hours! Can not deal with any enquiries through life chat, everything needs submitting on their website and when you do submit all proof of receipts, you then receive an email asking to resend it all again and if you still haven’t given up yet (as per their initial scamming plan) you get a reply saying ‘due to lack of evidence’ we basically will not refund/exchange/replace. Never again, honestly! Avoid at all costs!!!
Suikay Ng
GBNot sure why all the negative review Not sure why all the negative review. I purchased a Belkin screen protector for my iPhone 15 max pro which I applied myself but unfortunately it’s faulty with some very small marks. I requested replacement and belkin sent me one like in 3 days. Highly recommended and if anyone having trouble please follow the instructions on the website and provide evidence of the purchase item and images of the damaged items. Too many impatient buyer and jumping to conclusion without giving them a chance to investigate.
Andrzej Brudecki
GBBelkin poor customer service Apple Store decided to change my speaker but because found faulty in warranty period they decided to change free of charge plus they changed screen protector for free with warranty from Balkin. When my screen unstick bobble inside on the left corner they refused to change as no enough evidence.£35 screen and they just washed hands. Poor customer service waiting for answer weeks more than month.Do not buy product from them as they not trustworthy company.
Ali Has
GBDiabolical service Disgusting service from staff that don’t care! Purchased and extension lead that stopped working after 6 weeks!! They could not even be bothered to say they will replace it and send a new one !! Promised to raise a ticket and someone would contact me which did not happen! I saved my chat transcript but I did not get a copy! Really disappointed with the lack of understanding helpfulness and courtesy!! One of the WORST companies I have had the misfortune to deal with! WONT be buying ANY of their products again!
L J T
ILNEVER TRUST A BELKIN PRODUCT Bought Belkin product via the Apple Store website. Apple doesn't support the products, you have to contact Belkin directly. Terrible customer service. My products (plural) broke / stopped working (no physical damage) within 2 months of getting them. They are terrible in providing support, their RMA process declined my support request. Their call centre people are useless. Just a terrible experience. NEVER TRUST A BELKIN PRODUCT.