customer
GBFalse advertising- Discount code for UK Over the Easter period Belkin Uk website were offering 15% discount if you used code EAST15 - This company are using this to entice customers to purchase goods from their site! I, along with friends and family members, tried to use this discount code but it would not work. Contacted their “Live Chat” to be told you can’t email their customer service and to call back on Monday 8/4/24 when the offer expired Ordered the item within the discount time period and contacted customer services and a complaint was raised. I received the following response Good Day! We regret to inform you that our discount code- EAST15 is not working in your region. While we apologize for the inconvenience and we understand how disappointed you are with this experience, our company is still working on this issue.
Someone fromjapan
JPAwful quality and hostile support Awful quality, zero-responsibility, awful attitude of online support. I got their WIZ008 charger at Amazon, which refused to charge Qi cartified Galaxy phones. Replaced it by warranty. The replacement does not charge one of the phones again. Decided to return it for refund, but first went to consult with Belkin. Belkin>Joel Suico B (4/14/2024, 5:01:44 PM): Thank you for contacting Belkin. This is Joel, assisting you today. Me> I have the above problem need another model capable to charge 2 Galaxy phones at once. B> Your Galaxy S10 was not tested here is the list of 100 items Me>It is Qi certified. Any Qi device should work, that is the meaning of certification. Lets reformulate: which of your flat-top chargers may charge two Qi certified phones at once? B>Copy. those not listed may be slow. Me>It is not slow. It just does not charge. which of your flat-top chargers may charge two Qi certified phones at once? B>S10 is not in the list Me>Can you read the question? which of your flat-top chargers may charge two Qi certified phones at once? B>here is the list of all our products Me>it is not told there which of your flat-top chargers may charge two Qi certified phones at once? B> It may happen that you are charging incompatible device. Me>How many times should I ask? Please answer the question, or I will pass it above B>... Me>Do you still refuse to answer?
Joost Miltenburg
NLHelpdesk is beyond crap. Helpdesk is beyond crap. Every time you get a lady with an extremely high pitched voice which you can hardly understand. As they all hardly understand what they are doing, you'll get questions to answers that can only make you wonder "Why?! ( are you asking me this )". In the meantime your case will drag on and on.
Andrzej Brudecki
GBBelkin poor customer service Apple Store decided to change my speaker but because found faulty in warranty period they decided to change free of charge plus they changed screen protector for free with warranty from Balkin. When my screen unstick bobble inside on the left corner they refused to change as no enough evidence.£35 screen and they just washed hands. Poor customer service waiting for answer weeks more than month.Do not buy product from them as they not trustworthy company.
Steve Rocha
GBTerrible products and customer service Terrible products and customer service