Traditional Sisu…
SGI purchase the Belkin ScreenForce™… I purchase the Belkin ScreenForce™ UltraGlass 2 from the Apple store for my iPhone 15 pro. The protector cracked within a week. I requested a replacement which took 7 weeks to come. The Apple store applied the replacement protector which cracked again within a week. I then requested a refund, to which Belkin said they would investigate however, just sent me another new screen. I've not installing the 3rd protector as I see no improvements to the design. I'm very disappointed with the product and slow response of Belkin. It was my first product from them and probably my last.
customer
GBFalse advertising- Discount code for UK Over the Easter period Belkin Uk website were offering 15% discount if you used code EAST15 - This company are using this to entice customers to purchase goods from their site! I, along with friends and family members, tried to use this discount code but it would not work. Contacted their “Live Chat” to be told you can’t email their customer service and to call back on Monday 8/4/24 when the offer expired Ordered the item within the discount time period and contacted customer services and a complaint was raised. I received the following response Good Day! We regret to inform you that our discount code- EAST15 is not working in your region. While we apologize for the inconvenience and we understand how disappointed you are with this experience, our company is still working on this issue.
Lisa Sullivan
GBThe warranty is a joke I have provided all the necessary documentation to replace my screen protector per my warranty. It’s been 10 days and nothing. Looks like I have to go spend money on another one to protect my phone. I will never buy Belkin again. Terrible customer service. Shame on Apple for saying it takes 3-5 days too.
Emma
GBThey took my money… They took my money and then a message came up saying the payment hadn’t worked but it’s come out of my account. Tried their chat facility and they gave me an American number to call at first and then a UK one but the hours were different to the ones specified by the person on chat. Now left wondering if I’ll get my money back. Wish I’d read reviews!
Allie Palmer-Rogers
GBUseless “warranty” requiring me to ship… Useless “warranty” requiring me to ship a broken screen protector back to them with “tracked” mail (minimum $10) after I’ve wasted so much time trying to follow their asinine process. Clearly screen protectors are not meant to have a guarantee.