customer
GBFalse advertising- Discount code for UK Over the Easter period Belkin Uk website were offering 15% discount if you used code EAST15 - This company are using this to entice customers to purchase goods from their site! I, along with friends and family members, tried to use this discount code but it would not work. Contacted their “Live Chat” to be told you can’t email their customer service and to call back on Monday 8/4/24 when the offer expired Ordered the item within the discount time period and contacted customer services and a complaint was raised. I received the following response Good Day! We regret to inform you that our discount code- EAST15 is not working in your region. While we apologize for the inconvenience and we understand how disappointed you are with this experience, our company is still working on this issue.
Ilenia
ITBelkin screen protector IPhone 15 I bought a Belkin screen protector for IPhone 15 in an Apple Store. Paid 40€. It got broken after only 4 days, and not due a crash, it wasn’t chipped. They promised a long life warranty, but then they denied and found the excuse that the screen break is not in warranty. Buy this screen protector is waste of money!
Marina M
GBAVOID!! AVOID!!! Scam company!!! Purchased screen protector for my phone with 2 year warranty (free exchange) refused to provide replacement, tried to call but line always cut me off despite calling within the working hours! Can not deal with any enquiries through life chat, everything needs submitting on their website and when you do submit all proof of receipts, you then receive an email asking to resend it all again and if you still haven’t given up yet (as per their initial scamming plan) you get a reply saying ‘due to lack of evidence’ we basically will not refund/exchange/replace. Never again, honestly! Avoid at all costs!!!
Bill Gascoigne
GBBelkin warranty on screen protector… Belkin warranty on screen protector purchased from Apple Store and fitted by Apple, is completely worthless. Tedious and lengthy form to complete asking for information already supplied when registering the product. Endless emails asking for info and photos. I’ve purchased 3 of these and found them to be very poor quality. Belkin’s appalling customer service and refusal to honour their warranty obligations reflects very badly on Apple.
Emma
GBThey took my money… They took my money and then a message came up saying the payment hadn’t worked but it’s come out of my account. Tried their chat facility and they gave me an American number to call at first and then a UK one but the hours were different to the ones specified by the person on chat. Now left wondering if I’ll get my money back. Wish I’d read reviews!