L J T
ILNEVER TRUST A BELKIN PRODUCT Bought Belkin product via the Apple Store website. Apple doesn't support the products, you have to contact Belkin directly. Terrible customer service. My products (plural) broke / stopped working (no physical damage) within 2 months of getting them. They are terrible in providing support, their RMA process declined my support request. Their call centre people are useless. Just a terrible experience. NEVER TRUST A BELKIN PRODUCT.
Ali Has
GBDiabolical service Disgusting service from staff that don’t care! Purchased and extension lead that stopped working after 6 weeks!! They could not even be bothered to say they will replace it and send a new one !! Promised to raise a ticket and someone would contact me which did not happen! I saved my chat transcript but I did not get a copy! Really disappointed with the lack of understanding helpfulness and courtesy!! One of the WORST companies I have had the misfortune to deal with! WONT be buying ANY of their products again!
customer
GBFalse advertising- Discount code for UK Over the Easter period Belkin Uk website were offering 15% discount if you used code EAST15 - This company are using this to entice customers to purchase goods from their site! I, along with friends and family members, tried to use this discount code but it would not work. Contacted their “Live Chat” to be told you can’t email their customer service and to call back on Monday 8/4/24 when the offer expired Ordered the item within the discount time period and contacted customer services and a complaint was raised. I received the following response Good Day! We regret to inform you that our discount code- EAST15 is not working in your region. While we apologize for the inconvenience and we understand how disappointed you are with this experience, our company is still working on this issue.
Allie Palmer-Rogers
GBUseless “warranty” requiring me to ship… Useless “warranty” requiring me to ship a broken screen protector back to them with “tracked” mail (minimum $10) after I’ve wasted so much time trying to follow their asinine process. Clearly screen protectors are not meant to have a guarantee.
Judy aka
GBPurchased BELKIN screen protector for…iPhone 13promax Purchased BELKIN screen protector for Apple iPhone 13 Pro Max with life time guarantee. Had to fill in the long form sent copy of agreement of acceptance for my registration which was not enough for them. They emailed and stated that my claim was unsuccessful Very very poor service and their promise on lifetime guarantee is absolutely useless