customer
GBFalse advertising- Discount code for UK Over the Easter period Belkin Uk website were offering 15% discount if you used code EAST15 - This company are using this to entice customers to purchase goods from their site! I, along with friends and family members, tried to use this discount code but it would not work. Contacted their “Live Chat” to be told you can’t email their customer service and to call back on Monday 8/4/24 when the offer expired Ordered the item within the discount time period and contacted customer services and a complaint was raised. I received the following response Good Day! We regret to inform you that our discount code- EAST15 is not working in your region. While we apologize for the inconvenience and we understand how disappointed you are with this experience, our company is still working on this issue.
Suikay Ng
GBNot sure why all the negative review Not sure why all the negative review. I purchased a Belkin screen protector for my iPhone 15 max pro which I applied myself but unfortunately it’s faulty with some very small marks. I requested replacement and belkin sent me one like in 3 days. Highly recommended and if anyone having trouble please follow the instructions on the website and provide evidence of the purchase item and images of the damaged items. Too many impatient buyer and jumping to conclusion without giving them a chance to investigate.
Emma
GBThey took my money… They took my money and then a message came up saying the payment hadn’t worked but it’s come out of my account. Tried their chat facility and they gave me an American number to call at first and then a UK one but the hours were different to the ones specified by the person on chat. Now left wondering if I’ll get my money back. Wish I’d read reviews!
Bill Gascoigne
GBBelkin warranty on screen protector… Belkin warranty on screen protector purchased from Apple Store and fitted by Apple, is completely worthless. Tedious and lengthy form to complete asking for information already supplied when registering the product. Endless emails asking for info and photos. I’ve purchased 3 of these and found them to be very poor quality. Belkin’s appalling customer service and refusal to honour their warranty obligations reflects very badly on Apple.
Traditional Sisu…
SGI purchase the Belkin ScreenForce™… I purchase the Belkin ScreenForce™ UltraGlass 2 from the Apple store for my iPhone 15 pro. The protector cracked within a week. I requested a replacement which took 7 weeks to come. The Apple store applied the replacement protector which cracked again within a week. I then requested a refund, to which Belkin said they would investigate however, just sent me another new screen. I've not installing the 3rd protector as I see no improvements to the design. I'm very disappointed with the product and slow response of Belkin. It was my first product from them and probably my last.