Andrzej Brudecki
GBBelkin poor customer service Apple Store decided to change my speaker but because found faulty in warranty period they decided to change free of charge plus they changed screen protector for free with warranty from Balkin. When my screen unstick bobble inside on the left corner they refused to change as no enough evidence.£35 screen and they just washed hands. Poor customer service waiting for answer weeks more than month.Do not buy product from them as they not trustworthy company.
Marina M
GBAVOID!! AVOID!!! Scam company!!! Purchased screen protector for my phone with 2 year warranty (free exchange) refused to provide replacement, tried to call but line always cut me off despite calling within the working hours! Can not deal with any enquiries through life chat, everything needs submitting on their website and when you do submit all proof of receipts, you then receive an email asking to resend it all again and if you still haven’t given up yet (as per their initial scamming plan) you get a reply saying ‘due to lack of evidence’ we basically will not refund/exchange/replace. Never again, honestly! Avoid at all costs!!!
Joost Miltenburg
NLHelpdesk is beyond crap. Helpdesk is beyond crap. Every time you get a lady with an extremely high pitched voice which you can hardly understand. As they all hardly understand what they are doing, you'll get questions to answers that can only make you wonder "Why?! ( are you asking me this )". In the meantime your case will drag on and on.
Lisa Sullivan
GBThe warranty is a joke I have provided all the necessary documentation to replace my screen protector per my warranty. It’s been 10 days and nothing. Looks like I have to go spend money on another one to protect my phone. I will never buy Belkin again. Terrible customer service. Shame on Apple for saying it takes 3-5 days too.
L J T
ILNEVER TRUST A BELKIN PRODUCT Bought Belkin product via the Apple Store website. Apple doesn't support the products, you have to contact Belkin directly. Terrible customer service. My products (plural) broke / stopped working (no physical damage) within 2 months of getting them. They are terrible in providing support, their RMA process declined my support request. Their call centre people are useless. Just a terrible experience. NEVER TRUST A BELKIN PRODUCT.