L J T
ILNEVER TRUST A BELKIN PRODUCT Bought Belkin product via the Apple Store website. Apple doesn't support the products, you have to contact Belkin directly. Terrible customer service. My products (plural) broke / stopped working (no physical damage) within 2 months of getting them. They are terrible in providing support, their RMA process declined my support request. Their call centre people are useless. Just a terrible experience. NEVER TRUST A BELKIN PRODUCT.
Ali Has
GBDiabolical service Disgusting service from staff that don’t care! Purchased and extension lead that stopped working after 6 weeks!! They could not even be bothered to say they will replace it and send a new one !! Promised to raise a ticket and someone would contact me which did not happen! I saved my chat transcript but I did not get a copy! Really disappointed with the lack of understanding helpfulness and courtesy!! One of the WORST companies I have had the misfortune to deal with! WONT be buying ANY of their products again!
Marina M
GBAVOID!! AVOID!!! Scam company!!! Purchased screen protector for my phone with 2 year warranty (free exchange) refused to provide replacement, tried to call but line always cut me off despite calling within the working hours! Can not deal with any enquiries through life chat, everything needs submitting on their website and when you do submit all proof of receipts, you then receive an email asking to resend it all again and if you still haven’t given up yet (as per their initial scamming plan) you get a reply saying ‘due to lack of evidence’ we basically will not refund/exchange/replace. Never again, honestly! Avoid at all costs!!!
Scott
GBPurchased a screen protector from Apple… Purchased a screen protector from Apple for my iPhone 15, was told unlimited replacements and re fitting, I’m on screen 3 now and that’s started to bubble in the corners just like the last 2 did! Poor quality expensive and extremely poor customer service! Avoid at all costs! This was a Belkin screen protector!
Traditional Sisu…
SGI purchase the Belkin ScreenForce™… I purchase the Belkin ScreenForce™ UltraGlass 2 from the Apple store for my iPhone 15 pro. The protector cracked within a week. I requested a replacement which took 7 weeks to come. The Apple store applied the replacement protector which cracked again within a week. I then requested a refund, to which Belkin said they would investigate however, just sent me another new screen. I've not installing the 3rd protector as I see no improvements to the design. I'm very disappointed with the product and slow response of Belkin. It was my first product from them and probably my last.