Emma
GBThey took my money… They took my money and then a message came up saying the payment hadn’t worked but it’s come out of my account. Tried their chat facility and they gave me an American number to call at first and then a UK one but the hours were different to the ones specified by the person on chat. Now left wondering if I’ll get my money back. Wish I’d read reviews!
Andrzej Brudecki
GBBelkin poor customer service Apple Store decided to change my speaker but because found faulty in warranty period they decided to change free of charge plus they changed screen protector for free with warranty from Balkin. When my screen unstick bobble inside on the left corner they refused to change as no enough evidence.£35 screen and they just washed hands. Poor customer service waiting for answer weeks more than month.Do not buy product from them as they not trustworthy company.
Someone fromjapan
JPAwful quality and hostile support Awful quality, zero-responsibility, awful attitude of online support. I got their WIZ008 charger at Amazon, which refused to charge Qi cartified Galaxy phones. Replaced it by warranty. The replacement does not charge one of the phones again. Decided to return it for refund, but first went to consult with Belkin. Belkin>Joel Suico B (4/14/2024, 5:01:44 PM): Thank you for contacting Belkin. This is Joel, assisting you today. Me> I have the above problem need another model capable to charge 2 Galaxy phones at once. B> Your Galaxy S10 was not tested here is the list of 100 items Me>It is Qi certified. Any Qi device should work, that is the meaning of certification. Lets reformulate: which of your flat-top chargers may charge two Qi certified phones at once? B>Copy. those not listed may be slow. Me>It is not slow. It just does not charge. which of your flat-top chargers may charge two Qi certified phones at once? B>S10 is not in the list Me>Can you read the question? which of your flat-top chargers may charge two Qi certified phones at once? B>here is the list of all our products Me>it is not told there which of your flat-top chargers may charge two Qi certified phones at once? B> It may happen that you are charging incompatible device. Me>How many times should I ask? Please answer the question, or I will pass it above B>... Me>Do you still refuse to answer?
L J T
ILNEVER TRUST A BELKIN PRODUCT Bought Belkin product via the Apple Store website. Apple doesn't support the products, you have to contact Belkin directly. Terrible customer service. My products (plural) broke / stopped working (no physical damage) within 2 months of getting them. They are terrible in providing support, their RMA process declined my support request. Their call centre people are useless. Just a terrible experience. NEVER TRUST A BELKIN PRODUCT.
Judy aka
GBPurchased BELKIN screen protector for…iPhone 13promax Purchased BELKIN screen protector for Apple iPhone 13 Pro Max with life time guarantee. Had to fill in the long form sent copy of agreement of acceptance for my registration which was not enough for them. They emailed and stated that my claim was unsuccessful Very very poor service and their promise on lifetime guarantee is absolutely useless