Received defective product and no one cares Received defective product and no one cares to make it right. Their warranty process requires I pay $62 for shipping and handling, in essence the cost of the screen when I never even received an acceptable product. Cannot even get the courtesy of a reply. Tried to also report the issue on their Facebook feed and their response to that was to block me. Awful unethical company, no after the sale service. Edited: after putting me through the burden of having to report my experience on several platforms Flexscreen did replace the damaged screen.

Excellent service and customer service… Excellent service and customer service is exceptional. rep Mike helped me through measurements issues not there mistake mine in initial measuring. Careful how you measure. After a few bumps like ordering too many screens. My new screens should be delivered tomorrow. Hope to install soon is the weather in Pittsburgh cooperates. If I could give them 20 stars I would. Recommended to friends.

Had this bookmarked for a while now Had this bookmarked for a while now. Was concerned product wouldn’t live up to the advertising. So I watched the reviews and finally ordered. The product exceeded my expectations as did the shipping, etc. I made sure my measurements were accurate and FlexScreen did the rest. I will recommend this product whole heartedly. Thank you!

I had two difficult windows screens I had two windows that I needed to replace the screens. They were in a difficult place. Flex Screen seemed like the best solution, because of its flexing ability. A bit pricey, but they went in smoothly and definitely worth it.

Flex tool telescoping device made… Flex tool telescoping device made measurements easy. Screen came quickly and fit nicely, though I did use a couple of the self adhesive rubber mounts on each screen to provide a tighter fit. It appears the screens are a quality built product.