CarolCustomer
GBI had two difficult windows screens I had two windows that I needed to replace the screens. They were in a difficult place. Flex Screen seemed like the best solution, because of its flexing ability. A bit pricey, but they went in smoothly and definitely worth it.
DALE SHELTON
GBGreat Process Very timely. The measuring process worked as expected and I did not need any additional service.
Jerry Jacobs
GBPerfect fit and incredibly easy to… Perfect fit and incredibly easy to install. Now I can by screens for the rest of my house!
John B
GBExcellent service and customer service… Excellent service and customer service is exceptional. rep Mike helped me through measurements issues not there mistake mine in initial measuring. Careful how you measure. After a few bumps like ordering too many screens. My new screens should be delivered tomorrow. Hope to install soon is the weather in Pittsburgh cooperates. If I could give them 20 stars I would. Recommended to friends.
Mike K
GBWhat a disaster What a disaster! The cumbersome and very time consuming process of measuring to a 1/16th" degree of accuracy, then inputting all the information, etc. was daunting. Having finally completed all steps, one then pays in full for the order. THEN you're told your order will incur AN ADDITIONAL $200 (!!!) shipping charge. At that point, they offered a refund, which was accepted. When asked to provide an invoice or similar document reflecting their cost of $200 over "normal" shipping charges, silence fell. Reply: this is exactly the same reply I received when I asked specifically about the amount you are charged for oversized shipments. What you've provided is an unverified set of verbiage without addressing the question being posed. In other words, you wasted a considerable amount of my time and failed to offer a cogent explanation about your exorbitant extra charges, tacked on at the very end. This was a truly lousy experience all around.