Ordered Eartune Fidelity U for my IER… Ordered Eartune Fidelity U for my IER Z1R. Best tips with this IEM after trying lots of eartips. Solved the recessed mids problems with some songs, especially male vocals. Hearing more elusive details too. The only thing making me hesitate to give a 5 stars rating is shipping is so so and expensive.

Missing Package Made Right I had an issue where my package was marked delivered by USPS but it wasn’t in my mailbox. I emailed support and was contacted right away that a second package would be sent to me and confirmed my address. I got the new package a few days later (along with the original one as well— thanks USPS). I was so impressed by how prompt and helpful they were in making things right even though it was obvious the mistake wasn’t on their end!

Custom tips for Z1R Fantastic experience doing business with ADV. I ordered a set of custom tips for Sony IER-Z1R. ADV delivered a perfectly fitting set of tips in far less time than originally estimated, and was also able to deliver 3D scan files of my ear impressions for further use.

Great product with exceptional sound… Great product with exceptional sound quality. I plan on purchasing from ADV. in the future.

Superb Products and customer service.A++ I have been a regular customer of Adv products right from model 3 time (which is still a great.earphone btw) and when they were called advanced sound. I am truly a fan of their customer service. Although I am based in Australia but they have always responded with utmost sincerity - understanding every aspect and responding in a truely supporting way. I had an issue with a Model 3 last to last year and a Model X+ few days back and they have always taken care of me Love your products and the customer service. A++ Cheers, Ashish