Missing Package Made Right I had an issue where my package was marked delivered by USPS but it wasn’t in my mailbox. I emailed support and was contacted right away that a second package would be sent to me and confirmed my address. I got the new package a few days later (along with the original one as well— thanks USPS). I was so impressed by how prompt and helpful they were in making things right even though it was obvious the mistake wasn’t on their end!

Great product with exceptional sound… Great product with exceptional sound quality. I plan on purchasing from ADV. in the future.

Superb Products and customer service.A++ I have been a regular customer of Adv products right from model 3 time (which is still a great.earphone btw) and when they were called advanced sound. I am truly a fan of their customer service. Although I am based in Australia but they have always responded with utmost sincerity - understanding every aspect and responding in a truely supporting way. I had an issue with a Model 3 last to last year and a Model X+ few days back and they have always taken care of me Love your products and the customer service. A++ Cheers, Ashish

Don't stay in any better than the rest Similar to the other memory foam earpieces, these squeeze and then expand into your ear canals and feel good at first. But gradually this pressure squeezes them out of your ears. This is the 5th after-market vendor I have tried and I am now officially giving up.

Model 3 Mobile As always, an excellent and high-quality product. The Model 3 mobile earbuds are something I’ve been wanting for quite some time and they have not disappointed. Excellent sound quality. Advanced is a gem shining in the mountain of other products out there. I look forward to many years of enjoyment.