Missing Package Made Right I had an issue where my package was marked delivered by USPS but it wasn’t in my mailbox. I emailed support and was contacted right away that a second package would be sent to me and confirmed my address. I got the new package a few days later (along with the original one as well— thanks USPS). I was so impressed by how prompt and helpful they were in making things right even though it was obvious the mistake wasn’t on their end!

Custom tips for Z1R Fantastic experience doing business with ADV. I ordered a set of custom tips for Sony IER-Z1R. ADV delivered a perfectly fitting set of tips in far less time than originally estimated, and was also able to deliver 3D scan files of my ear impressions for further use.

Superb Products and customer service.A++ I have been a regular customer of Adv products right from model 3 time (which is still a great.earphone btw) and when they were called advanced sound. I am truly a fan of their customer service. Although I am based in Australia but they have always responded with utmost sincerity - understanding every aspect and responding in a truely supporting way. I had an issue with a Model 3 last to last year and a Model X+ few days back and they have always taken care of me Love your products and the customer service. A++ Cheers, Ashish

Wish I’d seen them sooner. I couldn’t believe the difference these tips made in the sound quality of my Second Gen AirPod Pros. The the sound quality, volume, bass and noise reduction all very noticeably better. Plus the improved seal makes them much more secure. They stay tight and secure when running and biking. And for the first time i can wear they kayaking. I always feared one would fall out right into the water, but not anymore. If you’re unsure of the size, I’d go with the large. The memory foam like material can be squeezed, then expands in your ear to give that improved seal. The price is a huge bargain for the increased quality of sound you get.

Crazy fast shipping. Top quality product. I ordered these and they were on my doorstep within days. This is my 2nd time ordering from ADV. Their foam airpod pro eartips are far and away the highest quality I’ve purchased and used. They fit flawlessly in the case, drastically improve the noise cancellation, and are easier to install than the silicone eartips provided by apple.