Melvin Ong
SGOrdered Eartune Fidelity U for my IER… Ordered Eartune Fidelity U for my IER Z1R. Best tips with this IEM after trying lots of eartips. Solved the recessed mids problems with some songs, especially male vocals. Hearing more elusive details too. The only thing making me hesitate to give a 5 stars rating is shipping is so so and expensive.
feverfive
GBI dislike having to rate so low I dislike having to rate so low, but I must given utter lack of seal I get from these (size L). The choice to not publish measurements is questionable. I utterly wasted $$ for 3 pairs of tips that give me zero seal. Quality of materials seems fine, but does me no good. I now have oval-shaped ear tips that will sit in a drawer, unused )hopefully I can trade them at some point in the future.
L C
GBGreat Seller of Audio Products and Accessories Great seller of audio products and accessories! Had an issue with an order and they were prompt, courteous, and kind with replacing an incorrect shipment. I've purchased a few things from both Adv and their sister site, Eartune, without issue. Heard about the site from an audio reviewer website that had reviewed the Model 3 Wireless headphones (which were the first thing I bought from ADV). Since then I've purchased a wireless bluetooth receiver, a USB C to 3.5mm headphone adapter, as well as some eartip replacements! Overall a great site to buy some underrated products!
Grace N
GBMissing Package Made Right I had an issue where my package was marked delivered by USPS but it wasn’t in my mailbox. I emailed support and was contacted right away that a second package would be sent to me and confirmed my address. I got the new package a few days later (along with the original one as well— thanks USPS). I was so impressed by how prompt and helpful they were in making things right even though it was obvious the mistake wasn’t on their end!
Ashish Kaushik
AUSuperb Products and customer service.A++ I have been a regular customer of Adv products right from model 3 time (which is still a great.earphone btw) and when they were called advanced sound. I am truly a fan of their customer service. Although I am based in Australia but they have always responded with utmost sincerity - understanding every aspect and responding in a truely supporting way. I had an issue with a Model 3 last to last year and a Model X+ few days back and they have always taken care of me Love your products and the customer service. A++ Cheers, Ashish