The ear impressions are really comfortable The ear impressions are really comfortable and I can wear them for a long time. They really enhance the sound by blocking noise. I would like to have received more detailed instructions to insert the custom buds into my ears. I had to use trial and error to figure out the optimal way to insert them.

Fine service - super product Fine service, but would prefer more shipping options. I bought the Model Y and they are nothing short of excellent. Solid build quality, phenomenal sound and stable connectivity. Everything you could ask for even at twice the price. 👍🏼🤩

Missing Package Made Right I had an issue where my package was marked delivered by USPS but it wasn’t in my mailbox. I emailed support and was contacted right away that a second package would be sent to me and confirmed my address. I got the new package a few days later (along with the original one as well— thanks USPS). I was so impressed by how prompt and helpful they were in making things right even though it was obvious the mistake wasn’t on their end!

Almost there...😉 The purchase & shipping experience is hustle free. ✔️ The audio delivery is exquisite. The vocals come out crisp - including overtones on individual artists. The treble could do with a slight touch up. The bass is just right for the required balance and all the instrumentation is also showcased decently. Inclusion of foam tips would further enhance the experience. A steal for the package. I recommend them to anyone who'd like to enjoy a total sound experience for a decent prize.

Foam Earbud Tips These foam tips made use of my airpods pro much more enjoyable. My headphones haven't stayed in, and stayed sealed this well since I got them. Just would've hoped to not pay as much as I did for shipping, though I did appreciate that I received them in 2 days!