Natasa Paunic
GBDon’t waste your money and time Don’t waste your money and time, especially if you need a photo for the US green card lottery. They cut my hair, changed the shape of my ears, added a shadow around my neck. When I asked for a fixture or refund, they tried to convince me that the photo will be accepted and that I don’t need white or off white background. I’m not going to post my photos for security reasons, but if the proof of my statement is needed, I’ll be more than happy to provide it.
CW
GBReally great customer service. I uploaded three separate photos I processed through Visafoto to the Chinese visa online application. The first two went fine. The third one was rejected. My fault: not great photo and the my son's bangs were too far down on his forehead. So I contacted Visaphoto and within two minutes they responded with what went wrong and said send another one and will will get it fixed for free. I sent another photo and they responded in four minutes. And they verified it was accepted on the website. Wow! I selected to use Visafoto from similar reviews of such quick resolution of issues. It is true and they are authentic and really great! Oh, and both Paul and Tatiana helped me. Serious, where can you get such great customer support? They are the BEST!
Steve in San Francisco
GBthe service works my first photo was rejected by the Irish Passport authority. Tatiana and Paul very quickly responded to my email and manually corrected the photo. The corrected photo was accepted. thank you to Visafoto.
Jun Christie
GBResponsive and trustworthy I was truly impressed by the service. The team went above and beyond to make sure my passport photos would be in compliance with all the requirements. Communications were easy and responses were quick. Highly recommend.
KKTK Kapoor
CAFantastic and prompt. Super legit. I spend hours on fixing the photo that was given to me by the photographer (being a techie myself) but no lock kept getting the error "Brightness: your photo may be too bright or too dark". The default file downloaded had the same error, called the phone number - got automated response (thought have been scammed), emailed the support email and voila within minutes Paul responded and provided a revised version. It worked in the first attempt. Highly recommend them.