Moralba
GBReally excellent service Really excellent service. With this App I achieved my photography in a matter of minutes, not only the technical part but also the Customer Service is excellent. I had a problem, I wrote to the support email and in less than 5 minutes they were working on my problem. I recommend it 100%.
kirubel Tamene
ETMionrs should keep a neutral facial experssion too for a Dv application! They said, without providing any evidence, "In the photo, minors under the age of six are not required to keep a natural facial expression for a DV application!" but not true! The official website (photo examples web page) of the USA says, "Photo tip: The child's facial expression must be neutral." in the children section under one of the photo examples. Maybe you should stop confusing applicants!
CW
GBReally great customer service. I uploaded three separate photos I processed through Visafoto to the Chinese visa online application. The first two went fine. The third one was rejected. My fault: not great photo and the my son's bangs were too far down on his forehead. So I contacted Visaphoto and within two minutes they responded with what went wrong and said send another one and will will get it fixed for free. I sent another photo and they responded in four minutes. And they verified it was accepted on the website. Wow! I selected to use Visafoto from similar reviews of such quick resolution of issues. It is true and they are authentic and really great! Oh, and both Paul and Tatiana helped me. Serious, where can you get such great customer support? They are the BEST!
Ralf Remarais
GBNeed help at 2 am?...No problem I don't know which time zone these people live in but it can be 1:30 a.m you send them an email asking for help to fix a picture and you can be sure within 15-30 minutes, you'll sure get a reply. That's some top customer service 👌!
John
GBBumpy Visa to Pakistan I was trying to submit my photo for over a while to obtain a visa to Pakistan with no luck. I broke down and paid for Visafoto to help me. The first attempt was not successful, so I contacted them for further assistance. Ekaterina responded within 15 minutes. I submitted a second photo to her, but she said the it needed to be clearer. I then set up an improvised tripod to make another photo, sent it to her, and received a clean visa photo. And it was accepted. Hallelujah! During this experience, Ekaterina responded to me in emails four times within an hour to help me. I truly appreciate the extra support that I needed.