Keep away Keep away, as their customer care is awful. I pre-ordered a soundbar and after 2 months they're saying that i'll have to wait at least one more month, because they dispatched all the soundbars in inventory already. And that's after i've asked them if they have any updates. I, for sure, won't recommend them anymore.

Awesome for ps5 Great product, great for a gamer. The objective was a projector with good quality ti play my ps5 and i've found it APOLLO P40 from ULTIMEA. Very very happy with this purchase.

Customer service was one of the best Customer service was one of the best. Care about the customer keep in touch with you, very responsive, deal with your issue in perfect shape. I had best experience with customer service with Ultimia.

High Level of Customer Service On seeing recent star rating experience I was somewhat surprised and disappointing to read this company had not come up to the mark for some of its customers. Personally on my experience with Ultimea I must thank them for their professionalism, patience, and having a “people-first” attitude to customers which they have shown towards the issues raised with a soundbar system recently purchased. I would have no hesitation in highly recommending this company and its products and to mention I have had one of the best customer experience which exceeded all expectations. Thank You Ultimea for the quality of service and goods.

I have been trying to contact ultimea… I have been trying to contact ultimea customer service for 2 days and can't get any response from them. I paid for an order on the 7th of March 2024 as of today's date I haven't received any notification from them regarding if it's been shipped. And when I contact them all they do is return my emails without actually answering the questions I've asked. Customer service is very poor especially when they take your money for a product I am seriously unhappy and starting to feel I've been scammed