Text-Em-All

3803 Parkwood Blvd Suite 900, 75036, Frisco, United States
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4.70
Based on 20 Reviews

5

80.00%

4

15.00%

3

0.00%

2

5.00%

1

0.00%
About Text-Em-All

Company Overview Text-Em-All is a purpose-driven mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. The company fosters a strong culture and values, focusing on greatness over growth and putting people above profit. Text-Em-All is committed to being a joy to do business with, offering a user-friendly platform for organizations of all sizes while refusing to deliver spam, political, or marketing messages. The team at Text-Em-All is dedicated to creating a positive work environment, emphasizing compassion, authenticity, and shared excellence. Features Text-Em-All’s service includes the following features; text broadcasting (mass text messages or 1-to-many), two-way texting (conversational texting or 1-to-1), scheduled messages, shared inbox, toll-free number verification, 10DLC registration, extended message length, unlimited text numbers, free inbound messages, MMS or image messages, emojis, personalization or custom fields, text signatures, text templates, text surveys, auto-replies, SMS keywords, analytics and reporting, labels, unlimited users, automation, voice broadcasts, call surveys, message library, live transfers, text-to-speech, launch by phone, automatic credit refill, invoicing, contact management, contact groups, file uploads, opt-out protocols, call forwarding, mobile app, custom integrations, and API access. Customer Support Text-Em-All is known for its high-quality customer support and commitment to providing a great customer experience. The company has consistently received positive reviews and high user ratings, with thousands of reviews since opening its doors in 2005. Customers appreciate the flexibility and efficiency of the service, as well as the support team's responsiveness. Text-Em-All has been recognized by G2, TrustRadius, Trustpilot, and others as a leader in mass texting services and providing exceptional customer support, reflecting their dedication to excellent customer experiences. The company's customer support team, including Senior Customer Experience Specialists, is skilled in customer relations and technical support, ensuring users receive the assistance they need. Overall, Text-Em-All's focus on customer satisfaction and providing a seamless user experience has earned them a strong reputation in the industry and a consistent 75 Net Promoter Score (75). Pricing Text-Em-All offers a variety of affordable pricing plans to cater to different user needs. Best of all, Text-Em-All pricing is simple and transparent, with no hidden fees, no contracts, and no pushy sales reps. The monthly plan starts at $10, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, ensuring a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.

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James
US

Awesome company to work with! -

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Timothy Richard St Mary
US

Great service I use everyday. -

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Ohio Valley Assembly No.
US

I love the program I love the program. I use it a lot. I can send out reminders for meetings and events with one phone call to everyone on the list. I can also cancel some thing in a hurry if I need to. I highly recommend this program.

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Ian j
US

Very easy to use It's very easy to use, we send out a monthly broadcast and sometimes more. Easy to add additional credits to your account.

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Patti
US

It took 50 minutes for an emergency… It took 50 minutes for an emergency text to go out to our community which is very concerning. We use this for snow and for urgent situations, being in the area in which the Boston Marathon bombing occurred.

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