Text-Em-All

3803 Parkwood Blvd Suite 900, 75036, Frisco, United States
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4.70
Based on 20 Reviews

5

80.00%

4

15.00%

3

0.00%

2

5.00%

1

0.00%
About Text-Em-All

Company Overview Text-Em-All is a purpose-driven mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. The company fosters a strong culture and values, focusing on greatness over growth and putting people above profit. Text-Em-All is committed to being a joy to do business with, offering a user-friendly platform for organizations of all sizes while refusing to deliver spam, political, or marketing messages. The team at Text-Em-All is dedicated to creating a positive work environment, emphasizing compassion, authenticity, and shared excellence. Features Text-Em-All’s service includes the following features; text broadcasting (mass text messages or 1-to-many), two-way texting (conversational texting or 1-to-1), scheduled messages, shared inbox, toll-free number verification, 10DLC registration, extended message length, unlimited text numbers, free inbound messages, MMS or image messages, emojis, personalization or custom fields, text signatures, text templates, text surveys, auto-replies, SMS keywords, analytics and reporting, labels, unlimited users, automation, voice broadcasts, call surveys, message library, live transfers, text-to-speech, launch by phone, automatic credit refill, invoicing, contact management, contact groups, file uploads, opt-out protocols, call forwarding, mobile app, custom integrations, and API access. Customer Support Text-Em-All is known for its high-quality customer support and commitment to providing a great customer experience. The company has consistently received positive reviews and high user ratings, with thousands of reviews since opening its doors in 2005. Customers appreciate the flexibility and efficiency of the service, as well as the support team's responsiveness. Text-Em-All has been recognized by G2, TrustRadius, Trustpilot, and others as a leader in mass texting services and providing exceptional customer support, reflecting their dedication to excellent customer experiences. The company's customer support team, including Senior Customer Experience Specialists, is skilled in customer relations and technical support, ensuring users receive the assistance they need. Overall, Text-Em-All's focus on customer satisfaction and providing a seamless user experience has earned them a strong reputation in the industry and a consistent 75 Net Promoter Score (75). Pricing Text-Em-All offers a variety of affordable pricing plans to cater to different user needs. Best of all, Text-Em-All pricing is simple and transparent, with no hidden fees, no contracts, and no pushy sales reps. The monthly plan starts at $10, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, ensuring a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.

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Donna Corsini
US

Not to repeat myself but... I've said it before and I'll say it again...this is the easiest, most efficient way to reach my community. At the office, at home, on vacation...it is all flawless. Our best communication tool ever!!!

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Shanna
US

Very satisfied with this service Very satisfied with this service. Very easy to use. Have not had one issue. Been using text-em-all for almost 2 years to send out mass messages to over 100 employees.

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HELEN
US

Text-Em-All is a very reliable and… Text-Em-All is a very reliable and helpful company. I do robo calls for 2 clubs in my FL condo community. The calls are done when requested. The reports tell me which numbers were not reached and why. The customer service people are very willing to help and do so politely and patiently. Please do business with this excellent company. Helen, the condo caller from FL

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HOLY TRINITY
US

Being advised of any new changes Being advised of any new changes; sending out messages as scheduled. I truly wish we had the ability to send more than 320 characters in the messages; suggestion,at least 350 characters per text message.

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Kasey
US

Our non-profit organization uses this… Our non-profit organization uses this service all of the time. It is such a fast and efficient way to communicate to our ticket holders about important things they need to know before a concert, or to let them know any last minute changes. We use both the text occasionally--but mostly the voice message. The site is easy to use and straightforward. My only comment is that I would love to be able to create messages WITHOUT the contacts attached and keep as a draft until I am ready to add them. As in, adding the contact list being the last thing besides payment. That way, I simply would need to add it and make any scheduling adjustments before it sends.

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