5 years I have used pinzoo time too… 5 years I have used pinzoo time too refill I have been dropped with no reason account no longer works. You guy's suck

6 year customer It has always been rather fast and easy, and on the few occasions there was a problem,customer service took care of it immediately, with no wait on the phone either. My only complaint is that you stopped texting me the status updates on my order.

I tried to report some misinformation… I tried to report some misinformation on the Pinzoo webpage but was unable to speak with any staff. I made several attempts over a couple months. Always get same recorded messages about agents dealing with high call volume. Ponzoo’s webpage is archaic and customer service is almost non-existant. I probably won't use Pinzoo’s services again b/c of my experience.

I've been a customer for years I've been a customer for years, love it! I get to pick and choose how i want to spend my money and never worry about a disconnect. Nothing but a positive experience!

In the future In the future, I'll need to be aware of Pinzoo business hours and time zone when needing to buy minutes so there is not a delay having the minutes added to my phone.