Liz Stahl
GBI LOVE Pinzoo I LOVE Pinzoo! Super great customer service reps. Always courteous and so willing to help. My first transaction with one specific rep (that I have dealt with several times since) made me a long term customer, period. Oh... great prices too! Thankful I found Pinzoo!
witz
GB5 years I have used pinzoo time too… 5 years I have used pinzoo time too refill I have been dropped with no reason account no longer works. You guy's suck
James Kohut
GBI tried to report some misinformation… I tried to report some misinformation on the Pinzoo webpage but was unable to speak with any staff. I made several attempts over a couple months. Always get same recorded messages about agents dealing with high call volume. Ponzoo’s webpage is archaic and customer service is almost non-existant. I probably won't use Pinzoo’s services again b/c of my experience.
Lawrence Trenery
GB6 year customer It has always been rather fast and easy, and on the few occasions there was a problem,customer service took care of it immediately, with no wait on the phone either. My only complaint is that you stopped texting me the status updates on my order.
Gerald “Nick” Nicks
GBGetting more time/money on my phone was… Getting more time/money on my phone was easy and painless. I got what I paid for. I would have liked to have had a better idea how long it would take for my newly purchased time to go into effect. As it turned out, it became effective fairly quickly - maybe an hour or so.