My phone is still not working right the… My phone is still not working right the key pad not showing up now it having hard time to unlock my phone it voice activated I don't know how to get it off I can't go to my settings

Stop It I don't know how you all were able to cause my phone seervice to be disconnected and after doing so, I had NO way of speaking with a person to correct the issue. Maybe in the future, check with people to make sure whatever you all do on your end doesn't affect or interupt individuals service. Especially when they are elderly!!!

Naomi and Steven were awesomely Nice… Naomi and Steven were awesomely Nice and Helpful as well as Knowledgeable and extremely efficient. When the manager came to pick up Steven we talked as well, very informative. They all are Great! And there should be more like them. They represent your company and customers like myself well. Thank You and Representatives I'm quite pleased

Manipulative representative While I was very grateful to be able to receive a free phone for emergencies, the representative was very confusing. At the end of the sign up she asked how I was going to pay for a subscription I did not want. She demanded I paid her or it would be coming out of her check. I asked for her office number but she declined. She was persistent about the payment. After that encounter I didn’t even want to use the phone or be a part of the services.

You transferred my lifeline discount… You transferred my lifeline discount from my home phone landline to yourself without my knowledge or consent..just went through the same thing with Assurance Wireless…your representative told me they have lawsuits pending! You should have lawsuits against you as well! Deceptive business practices! LIARS!!!!!!