Great User Interface; Great Service Experience I had accidently selected the wrong internal memory card for my pc, and when I called for assistance, my call was answered promptly and the technician assisted me with the scan of my machine, helped process the return, and helped me acquire the RAM that was proper for my pc as well as an external sssd. I would recommend crucial to anybody who needed parts or upgrades.

It shouldn't take 10 days to ship one… It shouldn't take 10 days to ship one memory module from Utah to California.

Cloning process worked great. Crucial technicians gave me useful pre-sale advice, the SSD and the Acronis software were easy to install and are working great. I cloned a 10 yr old hard drive and the computer is working great again. Fast, responsive and no issues!

Really bad Really bad. It ran good for 3 hrs. Shut it down and tried to restart the next morning and pc would not restart. Replaced the original hdd and works fine. Tried formatting drive and reinstalling OS will not boot up. getting \Boot\BCD +Oxc000000f. I have spent many hrs. on this to no avail. If you have no fix can I return it?

WORST CUSTOMER SERVICE !! WORST CUSTOMER SERVICE !!! I will never suggest anyone to buy crucial products. International customers be aware of their hidden customs charges as you will get notified once your product is delivered to your nearby postal service not during the time of ordering, in the final bill there is nothing mentioned or even in the order confirmation there is nothing mentioned about duty charges. The product duty costs me the same amount of thier 16 GB RAM purchase. Rather I would buy it from local store. And by the time of approaching the customer service instead of guiding to the right things like why the duty costs me this much I was told to pay of the duties and get my product or they will declare it abundant which in the end won’t be eligible for return. The executive name is ‘Shreshth’ who replied to my complaint. I that means in the end your money is gone from your pocket and they don’t even care even if you buy nearly 400$ worth of computer components from them. Such a disappointment from a company Crucial. And I am writing this honest review with the proof of communication happened between me and crucial’s customer service team I didn’t receive any kind of incentives to write anything regarding the company. If needed will try to get legal help.