WORST CUSTOMER SERVICE !! WORST CUSTOMER SERVICE !!! I will never suggest anyone to buy crucial products. International customers be aware of their hidden customs charges as you will get notified once your product is delivered to your nearby postal service not during the time of ordering, in the final bill there is nothing mentioned or even in the order confirmation there is nothing mentioned about duty charges. The product duty costs me the same amount of thier 16 GB RAM purchase. Rather I would buy it from local store. And by the time of approaching the customer service instead of guiding to the right things like why the duty costs me this much I was told to pay of the duties and get my product or they will declare it abundant which in the end won’t be eligible for return. The executive name is ‘Shreshth’ who replied to my complaint. I that means in the end your money is gone from your pocket and they don’t even care even if you buy nearly 400$ worth of computer components from them. Such a disappointment from a company Crucial. And I am writing this honest review with the proof of communication happened between me and crucial’s customer service team I didn’t receive any kind of incentives to write anything regarding the company. If needed will try to get legal help.

DON’T RETURN YOUR ITEM! I bought a 8gb ram stick for my Acer Nitro 5. I accidentally bought the 2400 instead of 3200. So I bought the 3200 after. Once I received both items. I eventually returned the 2400 ram stick (way before the refund expiration period ended) . The parcel was signed for and I didn’t receive the refund. So I got in contact. They said I had to wait a certain time for the refund to process and get the money in my account which is understandable. The time passed and I still didn’t get the money. So I got in contact and they said that it would go through the ‘concerned team’. I’ve waited close to a month to just get £20 back and I still haven’t received it! The live chat is terrible especially on mobile and I’ve had to go out of my way twice to give my information and chase up on the refund! I wouldn’t recommend even buying from them plus their free delivery takes almost 2 weeks. Such a bad experience!

Performance no major change Performance no major change. I ordered Crucial MX 500 ssd and 16GB 2400 RAM from crucial US website. Price was too high compared to Samsung and delivery was not smooth. I have Dell Inspiron Laptop and my other laptop have Samsung. Installation and Software was easy. I had difficulty to clone SSD due to lack of instructions.

Great product, good price Good price, reasonably good shipping (based on experience in 2024 shipping is a Shxt Show no matter who you use). Product performance is great.

Painfully slow running to almost performance PC I went to the website to get an idea of what could be added to a older laptop to speed it up, I ordered it, and the laptop sped up to to almost what my desktop can do. The old boot up took about 5 minutes without an exaggerated guess, after installing the ram and ssd it takes less than 30 seconds now, and again without an exaggerated guess. I will deffinatly go to the site again when I get another slow pc.