The item I ordered arrived on time The item I ordered arrived on time, the prices are great, and the tech that helped me find what I needed was extremely kind and professional.

I called twice for help and nothing was… I called twice for help and nothing was resolved. I couldn't understand first call due to her accent. 2nd call asked me to reinstall and then call back. The support was closed by then. Now my laptop is unusable so hopefully the 3rd call will be a charm. If not, I will need to return it all.

Satisfaction on every order I have made. I have purchased several memory products from Crucial in the past. Each and every time, I received the items I ordered before or on the estimated delivery date. Cost of the memory was well with my budget, and I never had a "dead on arrival" problem. I will continue to make Crucial my first stop when shopping for PC memory projects.

Friendly, helpful and affordable I tried to use the computer scan tool to see what was best for upgrades, but it wouldn't run on my computer. Fortunately the person at the chat help was able to find that for me. Once the upgraded ram was installed all the issues with my computer were fixed.

Great User Interface; Great Service Experience I had accidently selected the wrong internal memory card for my pc, and when I called for assistance, my call was answered promptly and the technician assisted me with the scan of my machine, helped process the return, and helped me acquire the RAM that was proper for my pc as well as an external sssd. I would recommend crucial to anybody who needed parts or upgrades.