DON’T RETURN YOUR ITEM! I bought a 8gb ram stick for my Acer Nitro 5. I accidentally bought the 2400 instead of 3200. So I bought the 3200 after. Once I received both items. I eventually returned the 2400 ram stick (way before the refund expiration period ended) . The parcel was signed for and I didn’t receive the refund. So I got in contact. They said I had to wait a certain time for the refund to process and get the money in my account which is understandable. The time passed and I still didn’t get the money. So I got in contact and they said that it would go through the ‘concerned team’. I’ve waited close to a month to just get £20 back and I still haven’t received it! The live chat is terrible especially on mobile and I’ve had to go out of my way twice to give my information and chase up on the refund! I wouldn’t recommend even buying from them plus their free delivery takes almost 2 weeks. Such a bad experience!

Great technical support Great technical support. Very helpful on guiding me through the website and purchasing the correct memory.

Great User Interface; Great Service Experience I had accidently selected the wrong internal memory card for my pc, and when I called for assistance, my call was answered promptly and the technician assisted me with the scan of my machine, helped process the return, and helped me acquire the RAM that was proper for my pc as well as an external sssd. I would recommend crucial to anybody who needed parts or upgrades.

Really bad Really bad. It ran good for 3 hrs. Shut it down and tried to restart the next morning and pc would not restart. Replaced the original hdd and works fine. Tried formatting drive and reinstalling OS will not boot up. getting \Boot\BCD +Oxc000000f. I have spent many hrs. on this to no avail. If you have no fix can I return it?

I really like their website is… I really like their website is designed. It was so easy to read. And very easy with exchanges. There was no hassle. Great with communication. I will definitely keep using Crucial.