The item I ordered arrived on time The item I ordered arrived on time, the prices are great, and the tech that helped me find what I needed was extremely kind and professional.

Friendly, helpful and affordable I tried to use the computer scan tool to see what was best for upgrades, but it wouldn't run on my computer. Fortunately the person at the chat help was able to find that for me. Once the upgraded ram was installed all the issues with my computer were fixed.

DON’T RETURN YOUR ITEM! I bought a 8gb ram stick for my Acer Nitro 5. I accidentally bought the 2400 instead of 3200. So I bought the 3200 after. Once I received both items. I eventually returned the 2400 ram stick (way before the refund expiration period ended) . The parcel was signed for and I didn’t receive the refund. So I got in contact. They said I had to wait a certain time for the refund to process and get the money in my account which is understandable. The time passed and I still didn’t get the money. So I got in contact and they said that it would go through the ‘concerned team’. I’ve waited close to a month to just get £20 back and I still haven’t received it! The live chat is terrible especially on mobile and I’ve had to go out of my way twice to give my information and chase up on the refund! I wouldn’t recommend even buying from them plus their free delivery takes almost 2 weeks. Such a bad experience!

Utilizing Crucials match up of computer… Utilizing Crucials match up of computer to their products is spot on and the performance I gained is tremendous without doing too much. I am dumbfounded by how much my friends who deal with these upgrades everyday have not used this tool.

It shouldn't take 10 days to ship one… It shouldn't take 10 days to ship one memory module from Utah to California.