I called twice for help and nothing was… I called twice for help and nothing was resolved. I couldn't understand first call due to her accent. 2nd call asked me to reinstall and then call back. The support was closed by then. Now my laptop is unusable so hopefully the 3rd call will be a charm. If not, I will need to return it all.

SSD increased computer speed 3 fold SSD increased computer speed 3 fold. Easy installation. Only issue was cloning software. Would not initiate transfer. Chat with tech who suggested loading software on removable drive. Did so and cloning hard drive went well.

Utilizing Crucials match up of computer… Utilizing Crucials match up of computer to their products is spot on and the performance I gained is tremendous without doing too much. I am dumbfounded by how much my friends who deal with these upgrades everyday have not used this tool.

Great product, good price Good price, reasonably good shipping (based on experience in 2024 shipping is a Shxt Show no matter who you use). Product performance is great.

WORST CUSTOMER SERVICE !! WORST CUSTOMER SERVICE !!! I will never suggest anyone to buy crucial products. International customers be aware of their hidden customs charges as you will get notified once your product is delivered to your nearby postal service not during the time of ordering, in the final bill there is nothing mentioned or even in the order confirmation there is nothing mentioned about duty charges. The product duty costs me the same amount of thier 16 GB RAM purchase. Rather I would buy it from local store. And by the time of approaching the customer service instead of guiding to the right things like why the duty costs me this much I was told to pay of the duties and get my product or they will declare it abundant which in the end won’t be eligible for return. The executive name is ‘Shreshth’ who replied to my complaint. I that means in the end your money is gone from your pocket and they don’t even care even if you buy nearly 400$ worth of computer components from them. Such a disappointment from a company Crucial. And I am writing this honest review with the proof of communication happened between me and crucial’s customer service team I didn’t receive any kind of incentives to write anything regarding the company. If needed will try to get legal help.