The item I ordered arrived on time The item I ordered arrived on time, the prices are great, and the tech that helped me find what I needed was extremely kind and professional.

Satisfaction on every order I have made. I have purchased several memory products from Crucial in the past. Each and every time, I received the items I ordered before or on the estimated delivery date. Cost of the memory was well with my budget, and I never had a "dead on arrival" problem. I will continue to make Crucial my first stop when shopping for PC memory projects.

Great User Interface; Great Service Experience I had accidently selected the wrong internal memory card for my pc, and when I called for assistance, my call was answered promptly and the technician assisted me with the scan of my machine, helped process the return, and helped me acquire the RAM that was proper for my pc as well as an external sssd. I would recommend crucial to anybody who needed parts or upgrades.

Cloning process worked great. Crucial technicians gave me useful pre-sale advice, the SSD and the Acronis software were easy to install and are working great. I cloned a 10 yr old hard drive and the computer is working great again. Fast, responsive and no issues!

DON’T RETURN YOUR ITEM! I bought a 8gb ram stick for my Acer Nitro 5. I accidentally bought the 2400 instead of 3200. So I bought the 3200 after. Once I received both items. I eventually returned the 2400 ram stick (way before the refund expiration period ended) . The parcel was signed for and I didn’t receive the refund. So I got in contact. They said I had to wait a certain time for the refund to process and get the money in my account which is understandable. The time passed and I still didn’t get the money. So I got in contact and they said that it would go through the ‘concerned team’. I’ve waited close to a month to just get £20 back and I still haven’t received it! The live chat is terrible especially on mobile and I’ve had to go out of my way twice to give my information and chase up on the refund! I wouldn’t recommend even buying from them plus their free delivery takes almost 2 weeks. Such a bad experience!