Cloning process worked great. Crucial technicians gave me useful pre-sale advice, the SSD and the Acronis software were easy to install and are working great. I cloned a 10 yr old hard drive and the computer is working great again. Fast, responsive and no issues!

DON’T RETURN YOUR ITEM! I bought a 8gb ram stick for my Acer Nitro 5. I accidentally bought the 2400 instead of 3200. So I bought the 3200 after. Once I received both items. I eventually returned the 2400 ram stick (way before the refund expiration period ended) . The parcel was signed for and I didn’t receive the refund. So I got in contact. They said I had to wait a certain time for the refund to process and get the money in my account which is understandable. The time passed and I still didn’t get the money. So I got in contact and they said that it would go through the ‘concerned team’. I’ve waited close to a month to just get £20 back and I still haven’t received it! The live chat is terrible especially on mobile and I’ve had to go out of my way twice to give my information and chase up on the refund! I wouldn’t recommend even buying from them plus their free delivery takes almost 2 weeks. Such a bad experience!

SSD increased computer speed 3 fold SSD increased computer speed 3 fold. Easy installation. Only issue was cloning software. Would not initiate transfer. Chat with tech who suggested loading software on removable drive. Did so and cloning hard drive went well.

Performance no major change Performance no major change. I ordered Crucial MX 500 ssd and 16GB 2400 RAM from crucial US website. Price was too high compared to Samsung and delivery was not smooth. I have Dell Inspiron Laptop and my other laptop have Samsung. Installation and Software was easy. I had difficulty to clone SSD due to lack of instructions.

SSD turned out unusable SSD failed to image the first two attempts, both of which took several hours to complete. After finally successfully imaging the drive, it booted on my machine, but I was unable to get any peripheral input device to work--keyboard, mouse, etc. Extensive research indicates that this is a driver update issue, but without any input source, I was not able to perform any corrective actions. In short, this SSD turns out to be incompatible with my computer, regardless of Crucial's compatibility tool.