I called twice for help and nothing was… I called twice for help and nothing was resolved. I couldn't understand first call due to her accent. 2nd call asked me to reinstall and then call back. The support was closed by then. Now my laptop is unusable so hopefully the 3rd call will be a charm. If not, I will need to return it all.

I really like their website is… I really like their website is designed. It was so easy to read. And very easy with exchanges. There was no hassle. Great with communication. I will definitely keep using Crucial.

The item I ordered arrived on time The item I ordered arrived on time, the prices are great, and the tech that helped me find what I needed was extremely kind and professional.

Utilizing Crucials match up of computer… Utilizing Crucials match up of computer to their products is spot on and the performance I gained is tremendous without doing too much. I am dumbfounded by how much my friends who deal with these upgrades everyday have not used this tool.

SSD turned out unusable SSD failed to image the first two attempts, both of which took several hours to complete. After finally successfully imaging the drive, it booted on my machine, but I was unable to get any peripheral input device to work--keyboard, mouse, etc. Extensive research indicates that this is a driver update issue, but without any input source, I was not able to perform any corrective actions. In short, this SSD turns out to be incompatible with my computer, regardless of Crucial's compatibility tool.