Great User Interface; Great Service Experience I had accidently selected the wrong internal memory card for my pc, and when I called for assistance, my call was answered promptly and the technician assisted me with the scan of my machine, helped process the return, and helped me acquire the RAM that was proper for my pc as well as an external sssd. I would recommend crucial to anybody who needed parts or upgrades.

Performance no major change Performance no major change. I ordered Crucial MX 500 ssd and 16GB 2400 RAM from crucial US website. Price was too high compared to Samsung and delivery was not smooth. I have Dell Inspiron Laptop and my other laptop have Samsung. Installation and Software was easy. I had difficulty to clone SSD due to lack of instructions.

Great technical support Great technical support. Very helpful on guiding me through the website and purchasing the correct memory.

Friendly, helpful and affordable I tried to use the computer scan tool to see what was best for upgrades, but it wouldn't run on my computer. Fortunately the person at the chat help was able to find that for me. Once the upgraded ram was installed all the issues with my computer were fixed.

DON’T RETURN YOUR ITEM! I bought a 8gb ram stick for my Acer Nitro 5. I accidentally bought the 2400 instead of 3200. So I bought the 3200 after. Once I received both items. I eventually returned the 2400 ram stick (way before the refund expiration period ended) . The parcel was signed for and I didn’t receive the refund. So I got in contact. They said I had to wait a certain time for the refund to process and get the money in my account which is understandable. The time passed and I still didn’t get the money. So I got in contact and they said that it would go through the ‘concerned team’. I’ve waited close to a month to just get £20 back and I still haven’t received it! The live chat is terrible especially on mobile and I’ve had to go out of my way twice to give my information and chase up on the refund! I wouldn’t recommend even buying from them plus their free delivery takes almost 2 weeks. Such a bad experience!