I called in to check on the shipment… I called in to check on the shipment status of my T705 order to Canada as it did not show a shipping status after a few days on line. I explained to the CSR that I was under a time crunch to finish a PC build by that Friday. He was able to release the order and have it shipped that day. It arrived the next day, 2 days ahead of my deadline. This was the best support received from any of the PC component companies I dealt with for this client's PC build. I'll definitely be using Crucial products in the future.

WORST CUSTOMER SERVICE !! WORST CUSTOMER SERVICE !!! I will never suggest anyone to buy crucial products. International customers be aware of their hidden customs charges as you will get notified once your product is delivered to your nearby postal service not during the time of ordering, in the final bill there is nothing mentioned or even in the order confirmation there is nothing mentioned about duty charges. The product duty costs me the same amount of thier 16 GB RAM purchase. Rather I would buy it from local store. And by the time of approaching the customer service instead of guiding to the right things like why the duty costs me this much I was told to pay of the duties and get my product or they will declare it abundant which in the end won’t be eligible for return. The executive name is ‘Shreshth’ who replied to my complaint. I that means in the end your money is gone from your pocket and they don’t even care even if you buy nearly 400$ worth of computer components from them. Such a disappointment from a company Crucial. And I am writing this honest review with the proof of communication happened between me and crucial’s customer service team I didn’t receive any kind of incentives to write anything regarding the company. If needed will try to get legal help.

Performance no major change Performance no major change. I ordered Crucial MX 500 ssd and 16GB 2400 RAM from crucial US website. Price was too high compared to Samsung and delivery was not smooth. I have Dell Inspiron Laptop and my other laptop have Samsung. Installation and Software was easy. I had difficulty to clone SSD due to lack of instructions.

Utilizing Crucials match up of computer… Utilizing Crucials match up of computer to their products is spot on and the performance I gained is tremendous without doing too much. I am dumbfounded by how much my friends who deal with these upgrades everyday have not used this tool.

Cloning process worked great. Crucial technicians gave me useful pre-sale advice, the SSD and the Acronis software were easy to install and are working great. I cloned a 10 yr old hard drive and the computer is working great again. Fast, responsive and no issues!