DON’T RETURN YOUR ITEM! I bought a 8gb ram stick for my Acer Nitro 5. I accidentally bought the 2400 instead of 3200. So I bought the 3200 after. Once I received both items. I eventually returned the 2400 ram stick (way before the refund expiration period ended) . The parcel was signed for and I didn’t receive the refund. So I got in contact. They said I had to wait a certain time for the refund to process and get the money in my account which is understandable. The time passed and I still didn’t get the money. So I got in contact and they said that it would go through the ‘concerned team’. I’ve waited close to a month to just get £20 back and I still haven’t received it! The live chat is terrible especially on mobile and I’ve had to go out of my way twice to give my information and chase up on the refund! I wouldn’t recommend even buying from them plus their free delivery takes almost 2 weeks. Such a bad experience!

SSD turned out unusable SSD failed to image the first two attempts, both of which took several hours to complete. After finally successfully imaging the drive, it booted on my machine, but I was unable to get any peripheral input device to work--keyboard, mouse, etc. Extensive research indicates that this is a driver update issue, but without any input source, I was not able to perform any corrective actions. In short, this SSD turns out to be incompatible with my computer, regardless of Crucial's compatibility tool.

Crucial is always great and their… Crucial is always great and their memory works well without any problems. I do wish the shipping were a little quicker, but the memory upgrade wasn’t urgent so all was well. Thanks.

Great technical support Great technical support. Very helpful on guiding me through the website and purchasing the correct memory.

Great User Interface; Great Service Experience I had accidently selected the wrong internal memory card for my pc, and when I called for assistance, my call was answered promptly and the technician assisted me with the scan of my machine, helped process the return, and helped me acquire the RAM that was proper for my pc as well as an external sssd. I would recommend crucial to anybody who needed parts or upgrades.