You couldn't deliver an "instant… You couldn't deliver an "instant access" product that you advertise yourself as being available at a moment's notice in less than a few hours. The thing is I needed that product for a gig and trusting your company put my job in jeopardy. This shouldn't happen with digital downloads, I won't be buying from you again.

I Had a Good Experience Purchasing From Your Website Your website made things very easy to do and a good experience. My experience with you is much, much, much better than my recent experience with Plugin Boutique. That's the number of times they asked me to put in my account info (x3) and they still didn't get it right. I gave up. Experience with customer service wasn't any better.

They resolved the issue. I bought the product, received wrong key first time,I messaged the company and emailed a coupe of time, it took me about 2 days to get the right key code from them for the product I bought. I was not very happy at first but then realized its busiest time of the year, so may be not that bad, happy now.

Diabolical download process, below average product The method of downloading and activation was diabolical! The website was all in German (I'm in Australia) with no option to change the language, I had to use google translate to work this out. The site had multiple issues with the password, it essentially wants to write the password for you, mandating use of certain characters. Every time it said there was a problem with the password (even when there was not) it would remove all of my information such that to simply correct the password, I would have to re-enter all of my account information. After around half hour, I got the vst downloaded and installed. I went to use it, only to have to create another account with a different website and verify again. When I finally got to using the product (ThreeBodyTech G31) it wasn't very good anyway! I will never use PluginFox again, I don't recommend PluginFox, and I don't recommend ThreeBodyTech G31, sorry guys, you missed the mark on this one!

Love PluginFox ! Love PluginFox ! Always the best deals for plugins and everything is easy!