Elizabeth Thompson
GBProblem Fixed A problem developed with my AD08. Once Mila from Customer Services became aware of the issue she could not have been more helpful. The new system was dispatched super fast. ACEMAGIC do honor their warranty and their Customer Services are really efficient.
P Matthews
GBPurchased an ACEMAGICIAN Nipogi CK10… Purchased an ACEMAGICIAN Nipogi CK10 from '3_pin_plug' on Ebay. It failed after 8mnths, no booting and despite many attempts could not be recovered. By this time I deduced that the 512GB SSD had failed. Attempts to invoke the warranty, through the seller, Ebay even PAYPAl. Although all I require is a REPAIR UNDER THE TERMS OF THE WARRANTY. I shall continue try to find a way to have the Warranty honoured.
Curtis Wen
GBGreat service ! Acemagic has many different products, I’d try to contact Acemagic for product spec before I place order, they response me in 24hrs, and answer my questions. Now, i got my new laptop, very satisfied their service and support.
Adair Chesterton
GBACEMAGIC TAN03 Gaming PC: Perfect Match for My Gaming Needs, Outstanding After-Sales Service! Purchasing the ACEMAGIC TAN03 Gaming PC has been one of the best decisions I've made! Its performance exceeds expectations, delivering a seamless gaming experience. Plus, whenever I've encountered issues, the after-sales support team has been prompt and efficient, giving me peace of mind. I highly recommend ACEMAGIC TAN03 to all gaming enthusiasts!the after-sales support team has been quick to resolve my queries, leaving me thoroughly impressed. Thank you, ACEMAGIC, for delivering such an excellent product and service!
Jennifer Harrington
GBDO NOT BUY!! DO NOT BUY!!! WORST CUSTOMER SERVICE EVER!! Iasked for what cord to buy to replace my BRAND NEW ax15...they sent me a Netflix link and fobbed me off. Absolutely abysmal service!