Considerate and helpful. I worked with Shelley in the States, and eventually Rosie in the UK. Both were excellent customer service people. Shelley stayed late one night to accommodate a late submission because she remembered my deadline, but also the importance of including all files on the drive. One thing: tell your sales representative if you want to waive the signature at delivery. I didn't realize I should have done this, and it delayed delivery for a day.

Overall happy Everything seemed great. the USB looks awesome and ready to go for us. The only down side was that even though I confirmed the delivery address multiple times, the box was still delivered to our old offices, where we had our last order delivered. Luckily, FedEx called us and resolved the issue. Other than that, everything was great.

They did a great job with our design They did a great job with our design, and it was delivered on time according to schedule. There was a small glitch with customs and FedEx, we had to fill out and send a form, but it only caused a 1 day delay. My advice: since these items are being shipped from Hong Kong, leave extra time for any delay that may happen with customs. The 3 customer service agents I worked with were all very helpful and timely with replies, either by phone or email. Will definitely use again!

A++++ Highly Recommended Just received our Flash Drives with our company Logo and they look fantastic!! We couldn't ask for better service either, Alice and Shelley were fast to respond and were of great help with our questions. Highly recommend this company for any of your marketing needs. A++++

Great customer service and… Great customer service and communication. Went above and beyond with the design and the flash drives came with a little something extra that the other sites didn't include. Everything arrived as good as expected. Thank you!