Crystal Knight Perkins
GBExtremely helpful Extremely helpful, especially in emergencies.When my own phone was broken or was unusable. Service is great.The phone could be better but i'm not complaining
Calvin Jordan
GBYou made sure that I knew what is going… You made sure that I knew what is going on with my account so I could make any with my account in a timely manner, in my book that is great service.
David F Spencer
GBThe customer service provided is less… The customer service provided is less than rudimentary and often contradictory or downright incorrect. Simple things like getting a user manual for an apple phone Q Link sells is unobtainable from them. Wow.
Laura Rogers
GBI have never had any problems or loss… I have never had any problems or loss of service which is appreciated. Even when I have replaced my phone I have been the correct phone or sim card and transition to new phone is simple. I really enjoy the use of this phone although there are times where I have no service or signal barely detected in areas i had previously received full functional service. But it will work once you find right spot. cant complain about cost! to sum up usage and service mostly very good.
robert M.
GBvery prompt efficient and courteous … very prompt efficient and courteous customer service from a Q-Link staff member--"who knew what they were doing"!!!---ty