Richard did it. My computer runs slowly and that contributed to an initial somewhat frustrating experience, due also in part to the Nerds working environment caused by Covid 19, but to my delight Richard did a wonderful job of patiently leading me through the process. He is an asset to your company. Thank you, Richard.

Misrepresented, generally tried to rip me off. The phone representative told me Nerd Shop was an authorized HP repair site. HP later told me it is not. I called with what turned out to be a minor issue of my own ignorance/carelessness. But by the time the rep got to telling me how to fix it, I had let him into my computer and he "found" some issues and convinced me to sign up for $400 three-year service plan. Then his "technician" took control of my computer and did some things that I could easily have done myself. I've contacted my credit card company to stop payment and contacted nerdshop to cancel the payment.

He did a wonderful job, -

Both Jincy and Tony were excellent ! Both Jincy and Tony, were excellent in very respect. They performed their functions without hesitation and with splendid expertise. Kudos to them both, now and always !!!

If your computer needed something go to Nerds Shop If you needed something for your computer the visit Nerds Shop. The people here are very knowledgeable in all aspects about computer. Just tell them what you need or what you're going to use it for and they will suggest you the best fit for you. This shop is like a one stop shop for a computer geek like me. From the peripherals up to the software that you may need, you can all find it here.