Sylvia Krizsan
CAnot to do the same mistake that i did. -
Terri Smythe-Johnson
USwas facing lag time on the computer and… My computer was facing lag time and the technician Alex installed Glary
Virginia L. Kershaw
USAlex of Hello Nerds has been amazing to… Alex of Hello Nerds has been amazing to correct my laptop that was not functioning correctly. What was most important was how patient he was with someone who know so little about the system and he helped in understanding Alex is to be highly commended and I thank him for his help.
Wayne Folske
USHe did a wonderful job, -
Randy Griffith
USMisrepresented, generally tried to rip me off. The phone representative told me Nerd Shop was an authorized HP repair site. HP later told me it is not. I called with what turned out to be a minor issue of my own ignorance/carelessness. But by the time the rep got to telling me how to fix it, I had let him into my computer and he "found" some issues and convinced me to sign up for $400 three-year service plan. Then his "technician" took control of my computer and did some things that I could easily have done myself. I've contacted my credit card company to stop payment and contacted nerdshop to cancel the payment.