A better computer than advertised The computer was delivered quickly and efficiently. It arrived on the day and at the time that was promised. The computer had a Xeon CPU (4 core, 8 threads), a SSD / HDD combination, and 64 GB of DDR3 memory. It cannot run Windows 11, which is not a problem since it was not to be expected. The supplied operating system was Windows 10. It was a pleasant surprise to received Windows 10 Pro instead of Windows 10 Home that I expected.

Great Company Highly reccomended. I got a great beginners gaming PC from fox in the box. Worked well, looked great and came with everything I needed at a really good price. After 10 Months however it developed a 'boot loop' and wouldn't load windows. Contacted Fox in the box and after returning the PC they diagnosed it and repaired it and sent it back all under my 1 year warranty.

Day wasted waiting on a parcel that didn't come. All of my interaction with Fox in the Box was very positive. What let the service down was the courier that they used, Parcel2go. They asked me to wait in between 8 am and 8 pm and then didn't delivery the parcel till the next day, with no explanation or follow up as to how well their service was. Fox in the Box also did not follow up with a courtesy e-mail to ask how my experience was. So far, the computer is everything they said it would be. If Fox in the Box could get a more reliable courier, I would improve my rating.

Excellent service all round The responsiveness to my telephone enquiries was most excellent and demonstrated to me that where possible any changes to the baseline specification would be made where practical. Also alternative options put forward and not just based on cost. Most impressive of all was the superb packaging both PC and monitor were sent in.

Initially I had to chase my order Initially I had to chase as my order status hadn’t changed in the site dashboard for a few days. I got a response quickly and they despatched my order straightaway with an apology. Can’t ask for anymore than that.