SurveySparrow

2345 Yale St FL 1, 94306, Palo Alto, CA, United States
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4.50
Based on 20 Reviews

5

75.00%

4

15.00%

3

0.00%

2

5.00%

1

5.00%
About SurveySparrow

SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.

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David B
GB

Extremely slow customer support Extremely slow customer support. Our survey data is no longer being recorded in Surveysparrow's interface. 12 days after reaching out to support, and after being passed around to different people via email, no solution or even apology. A total waste of time. Now we have no survey data and are forced to try to find an alternative.

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Gul Ahmad Talash
AF

✍️ Write a review of a product..... When I found SurveySparrow, a Platform that let's you create engaging and conversational Survey's in a minutes. I used SurveySparrow to write a review of a product I bought online, and it was so simple and fun. I could customize the survey design, Choose from different question types and templates, and get instant feedback from the respondents. SurveySparrow is the best survey tool I have ever used, And I highly recommend it to anyone who needs to collect feedback from customers or employees.

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Dashae Clarke
BS

Tiresome and a scheme to get all your money. The interface is easy to use, and the surveys are great, however, you will always have to buy another plan. It's just a scheme to get all of your money. I extended my trial and my responses were locked. I purchased a plan with more responses and they counted those responses in the quota. Even if you delete your surveys, when you upgrade they will still make you pay for the deleted surveys even though you have no access to them. The worst part is the only thing customer service will say to you is that "I'm sorry, that's how it is".

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Marta Borowska
PL

I was on a lookout for a tool to create… I was on a lookout for a tool to create a lenghty survey, containg a large variety of question types for a medical sector. I needed it to be graphically pleasing, easy to deploy by the company and even easier to navigate by the user. All that came with SurveySparrow. The tool for survey creation is intuitive, very easy to achieve desired results. On top of a brilliant tool, guys at survey sparrow offer good customer support. I can whole heartedly reccomend.

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Kevin Smith
US

User Interface - Quick, Clean, Simple The product/service is spectacular. Out of the many survey SaaS sites I've tried, this is one of the best. The integrations offered are solid and it's easy to build out what you need. Most importantly, the user interface for the person filling out the form or survey is quick, clean, and simple. My only wish is that they had a more affordable monthly option for users who don't need many responses or are operating at a smaller scale. If you need a powerful survey platform, I'd recommend them as a reliable option.

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