Great Ark servers!! Love their service, simple and straight-forward. Easy to use Ark interface, no lag, no stuttering, easy to add mods or remove them. Its also easy to add or remove friends from my server. Only downside is the price jump to run Genesis II, granted its partially Wildcard's fault for how much memory it takes to run the map. Overall I've had zero issues and loving it!

Perfect help every time. I've been using Arkservers.io for on/off about 8 months. My friends and I have always used them for our server hosting. Recently tried new mods and was unable to get the server working. They quickly and I mean quickly managed to identify the problem, rectify it and gave immediate feedback of what the issue is and how they corrected it. and I want to make a specific shoutout to Chris for all his help.

Easy setup and accessibility Very easy to use server provider. They give easy to read option pages for custom setup on games like Ark, and most mods are downloadable onto the server through their website, without needing to go through a remote program. Only reason this isn't 5 stars is sometimes it takes a while to update and sync files after a steam update, and customer service typically takes a while to respond to tickets. Other than that they've been super great to work with.

Very helpful! Really great server provider very stable and are willing to work with us

The hardware is good, Tech support less so. The hardware is good, and the pricing is great. Just the time it takes to get a response out of the support staff is too long. If a game server goes down on a Friday because of a bad patch and the servers on other providers can be manually restarted within an hour to working and it takes ArkServers 3 days? Maybe tell your Techies they can work some overtime? After all, to your customer, their server going down over a weekend is a major crisis.