The hardware is good, Tech support less so. The hardware is good, and the pricing is great. Just the time it takes to get a response out of the support staff is too long. If a game server goes down on a Friday because of a bad patch and the servers on other providers can be manually restarted within an hour to working and it takes ArkServers 3 days? Maybe tell your Techies they can work some overtime? After all, to your customer, their server going down over a weekend is a major crisis.

Great host but performance issues Server hosting here has been great with faster restarts than I've had with other hosts. It's way easier to handle mods (for Ark) here than my last host. My only issue is the servers don't seem to be happy a lot of the time even with only a small group of players playing on them. I've had weird performance spikes that have ended up with players teleporting all over the map and my server shutting itself off due to RAM limitations (despite somehow only 1% of members encountering this). I don't consider what I'm running to be beefy at all so I'm surprised the host cannot handle it.

ArkServers as an extremely easy to use… ArkServers as an extremely easy to use UI and their service team is quick to respond and gives a detailed answer to your questions. Also the mod interface is the easiest on the market. I tried to use 4 different servers before landing on ArkServers and would highly recommend. I will be using their service for Ark2

Perfect help every time. I've been using Arkservers.io for on/off about 8 months. My friends and I have always used them for our server hosting. Recently tried new mods and was unable to get the server working. They quickly and I mean quickly managed to identify the problem, rectify it and gave immediate feedback of what the issue is and how they corrected it. and I want to make a specific shoutout to Chris for all his help.

HIGHLY RECOMMEND ARKSERVERS.IO Arkservers.io has been a great host for all the games our little group plays. We have extensive playtime in ARK and 7DTD, the control panel is hands down the best available. So much detail and information provided that you know everything going on with the server.