We've purchased several used Cisco switches/modules We have purchased several used Cisco switches and modules from GracileIT for replacements and all the parts have worked flawlessly. If I need a used Cisco part, I have always found it on GracileIT.

I should have followed my gut... I should have followed my gut and avoided this organization. I ordered some parts via their website and paid via Credit Card. I received no email receipt or acknowledgement of the order. I called them and sent email to ask about the order. I was told twice that the order was fine. Soon after I was told that the order was delayed as it was coming from a "different" warehouse. Today after more than a week I called and was informed that they were trying to get ahold of me, blah blah blah but the order was cancelled and refunded. I received zero notifications about any of this. The order was cancelled because they never had the parts, but they have charged me but insist that they haven't. I now am forced to open a case with my CC company for a refund. As far as I'm concerned this is not a legitimate company. They are faking orders and charging people dishonestly and illegally. Not for nothing, you can call them on the phone but you will understand little that they are saying.

GracileIT - They get customer service!!! Max, provided excellent customer service! We needed a Cisco 6800 line card ASAP to get address a down situation. They took my call and shipped at 5 pm on Friday for Saturday delivery! They understood the issue and responded!

We were in a pinch for getting poe… We were in a pinch for getting poe equipment and they came through and got our subscribers upgraded and everyone was please If you need networking equipment this is the place Chris Phagan Network Engineer WNM Communications Silver City NM

First Rate Company This was my first time buying from GracileIT and I was completely satisfied with the transaction. I called before the power supply was shipped with a quick question, and Max answered the phone right away--no wait, no automated answering. After receiving it (which took only a very few days), he called me to be sure I was happy with the product. And to top it off, the price was much less than I found from any other dealer. Thank you Max!