The program is great and user friendly The program is great and user friendly. It is easy to drop data for address and information to be mapped, which is a function I use. I map various customers, an asset would be able to have different colored icons for groups of addresses.

The product works, but the support is even better! It's rare in today's day and age do you get true and real help. I created a trial account and hopped right into things, playing around plotting some data and ran into a few hurdles. Not expecting much I opened live chat and tossed some questions in on things. Two of my questions had answers and the other one unfortunately was out of their control. So I close chat and go on my merry way. But wait moments later chat fires open out of no where and the rep (Paul) says "I have an idea" Then continues to spurt off a few work around steps to achieve what i needed. Easy to follow and worked perfectly! I have never had someone re-engage me in chat, to offer more help, and what made everything even better? Paul, Paul is a real person (from what i can tell) Paul doesn't sound like he's reading from a script in a condescending tone like 99% of other chat supports out there. This alone is pretty awesome in today's day and age! Thank you Paul!

Best Mapping Tool Available Maptive is a great productive with multiple functions allowing you to create a map for any request. Maptive continues to provide updates which enhance the experience of your mapping needs. I've been able to create simple maps of a handful of locations all the way to territory maps showing density of locations with optimal points to show key utilization along with driving routes. The ability of creating maps is endless and I constantly learn new tools and uses within Maptive. This is a phenomenal tool for any mapping need.

Hangout sometimes The only problem we face is when the numbers are high in map, it takes time and hangouts, which will not auto recover

Great software combined with outstanding technical support I had what I thought was a simple problem: color code California counties based on their average rainfall. I tried several solutions before Maptive. Short version: I finished the project with the help of Maptive's outstanding technical support. They found a glitch in my data. (If your Excel worksheet has a column labeled County don't include the word "county" with the name. It's Alameda, not Alameda County.) Mapping is a very difficult field, especially for us rookies. I'm grateful for their patience and persistence, even pointing me to a help page I should have found on my own.