I worked with Jenn at Maptive she is a… I worked with Jenn at Maptive she is a rising star that is for sure. While many of the competitors to this company are huge, bulky, tech companies they are not available for their clients. Jenn was more then happy to help me with any requests or inquires I had and she did a great job. Glad to be part of the maptive team as a new client!

Great customer service This is a great mapping tool and excellent customer service. I used it to map out the route to all of her staff's houses for a teacher appreciation gift drop off. Paul was amazing and showed me how to use a few of the tools, like how to make sure the labels showed and create optimized routes. He even extended our trial for 10 days so I could make a map for our 8th graders continuation parade.

The product works, but the support is even better! It's rare in today's day and age do you get true and real help. I created a trial account and hopped right into things, playing around plotting some data and ran into a few hurdles. Not expecting much I opened live chat and tossed some questions in on things. Two of my questions had answers and the other one unfortunately was out of their control. So I close chat and go on my merry way. But wait moments later chat fires open out of no where and the rep (Paul) says "I have an idea" Then continues to spurt off a few work around steps to achieve what i needed. Easy to follow and worked perfectly! I have never had someone re-engage me in chat, to offer more help, and what made everything even better? Paul, Paul is a real person (from what i can tell) Paul doesn't sound like he's reading from a script in a condescending tone like 99% of other chat supports out there. This alone is pretty awesome in today's day and age! Thank you Paul!

2 weeks in..... We have a large volume dataset we wanted to view, and no GIS or other software outside of Google Earth. We did a trial period of Maptive and it was so impressive we purchased it. We've had it for 2 weeks so far and found many ways to use it. Pros: - loads and geocodes addresses quickly - heat map and radius options - ability to quickly change views - ability to share exact views or interactive maps - quick customer service response Cons: - a layered map will actually consist of multiple maps and is not as customizable as the individual maps

The program is great and user friendly The program is great and user friendly. It is easy to drop data for address and information to be mapped, which is a function I use. I map various customers, an asset would be able to have different colored icons for groups of addresses.