Just starting to use Maptive Just starting to use Maptive. New to this application. Replacing MapPoint. Support staff is great; Jenn in particular has been very helpful and supportive helping through my learning process.

Its Good Its Good, but slowness issue with server :(

I worked with Jenn at Maptive she is a… I worked with Jenn at Maptive she is a rising star that is for sure. While many of the competitors to this company are huge, bulky, tech companies they are not available for their clients. Jenn was more then happy to help me with any requests or inquires I had and she did a great job. Glad to be part of the maptive team as a new client!

Maptive was really easy to use and… Maptive was really easy to use and assisted us with organizing our companies territories. Using this program took out alot of the guess work which made my time more effective and efficient.

The product works, but the support is even better! It's rare in today's day and age do you get true and real help. I created a trial account and hopped right into things, playing around plotting some data and ran into a few hurdles. Not expecting much I opened live chat and tossed some questions in on things. Two of my questions had answers and the other one unfortunately was out of their control. So I close chat and go on my merry way. But wait moments later chat fires open out of no where and the rep (Paul) says "I have an idea" Then continues to spurt off a few work around steps to achieve what i needed. Easy to follow and worked perfectly! I have never had someone re-engage me in chat, to offer more help, and what made everything even better? Paul, Paul is a real person (from what i can tell) Paul doesn't sound like he's reading from a script in a condescending tone like 99% of other chat supports out there. This alone is pretty awesome in today's day and age! Thank you Paul!