Dr. Bryant
GBI did NOT get scammed I thought I did. I bought Win7 from KingSoftware in the Software Plaza marketplace. The first activation key didn't work. I sent Software Plaza an angry email and they got back to me the next day saying not to worry, another activation key would be sent from the vendor. Later that day I got the replacement key. That didn't work with the online activation, but it did work through the phone activation. In my experience, their service recovery was solid. I would consider buying from software plaza again.
A V
GBWindows 10 key I purchased a key for windows 10, and the key apparently had already been used on another machine. However, when I contacted support (and the support email address was at the bottom of the email with the key - didn't have to dig for it), the support team effectively resolved the issue and I had my windows install activated within hours of purchase. Can't give a perfect review, but customer support was good, and for the price I suppose I can't expect as smooth a process as buying directly from microsoft.
Raul Jr Bueno
GBBought Microsoft Office from them many … Bought Microsoft Office from them many times. All keys have worked so far. No problems here. I see all the bad reviews for the Win 7 keys but customer s don't know sometimes a phone activation is needed regardless where you purchased the key from.
BDay
GBBad Products We ordered software and the license keys were invalid for every single item we ordered!!! Tried calling for customer service multiple time and every line goes to voicemail and have NEVER received a return call. Submitted request for RMA Online but have yet to hear back from it either. They sure processed and took our money quickly but don't do anything else quickly. TERRIBLE CUSTOMER SERVICE & PRODUCT
Robert
GBUnsatisfactory experience I bought a windows 7 professional software download and license from softwareplaza.com. The software failed to activate. Their support is rude and blows you off. They threaten to send you to collections if you chargeback, which is a suspect policy. They claim money back guarantee, but their RMA submission form doesn't work, it fails to submit. They also delete bad reviews. My negative review on their site disappeared within 24 hours of submitting it, but if you search around, you'll find plenty of similar complaints on sites like BBB for this business. Don't give them your money, or at least ensure your credit card company has a good chargeback policy.