Windows 10 key I purchased a key for windows 10, and the key apparently had already been used on another machine. However, when I contacted support (and the support email address was at the bottom of the email with the key - didn't have to dig for it), the support team effectively resolved the issue and I had my windows install activated within hours of purchase. Can't give a perfect review, but customer support was good, and for the price I suppose I can't expect as smooth a process as buying directly from microsoft.

MS Office Pro 2013 Purchased MS Office Pro 2013 in Feb 16 and it has crashed on me. I cannot get anyone to respond to my phone calls - emails.

Bad Products We ordered software and the license keys were invalid for every single item we ordered!!! Tried calling for customer service multiple time and every line goes to voicemail and have NEVER received a return call. Submitted request for RMA Online but have yet to hear back from it either. They sure processed and took our money quickly but don't do anything else quickly. TERRIBLE CUSTOMER SERVICE & PRODUCT

King Software Sells Counterfeit Software (UPDATED & RESOLVED BY SoftwarePlaza) Same experience as everyone else. Puchased Windows 7 Pro and the activation key is invalid. UPDATE: I contacted SoftwarePlaza on a Sunday, and within an hour they sent me a new activation key, which worked.

Don't buy from them September 13, 2015 we ordered 2 Microsoft Office Home & Business 2010 (Instant Download). I was able to download mine, but my husband has NEVER been able to download his. We cannot sign in anymore so we are out $110.00 for something that we never even got to use. I have sent emails, called and now am reporting them to the BBB.