I did NOT get scammed I thought I did. I bought Win7 from KingSoftware in the Software Plaza marketplace. The first activation key didn't work. I sent Software Plaza an angry email and they got back to me the next day saying not to worry, another activation key would be sent from the vendor. Later that day I got the replacement key. That didn't work with the online activation, but it did work through the phone activation. In my experience, their service recovery was solid. I would consider buying from software plaza again.

MS Office Pro 2013 Purchased MS Office Pro 2013 in Feb 16 and it has crashed on me. I cannot get anyone to respond to my phone calls - emails.

Don't buy from them September 13, 2015 we ordered 2 Microsoft Office Home & Business 2010 (Instant Download). I was able to download mine, but my husband has NEVER been able to download his. We cannot sign in anymore so we are out $110.00 for something that we never even got to use. I have sent emails, called and now am reporting them to the BBB.

Unsatisfactory experience I bought a windows 7 professional software download and license from softwareplaza.com. The software failed to activate. Their support is rude and blows you off. They threaten to send you to collections if you chargeback, which is a suspect policy. They claim money back guarantee, but their RMA submission form doesn't work, it fails to submit. They also delete bad reviews. My negative review on their site disappeared within 24 hours of submitting it, but if you search around, you'll find plenty of similar complaints on sites like BBB for this business. Don't give them your money, or at least ensure your credit card company has a good chargeback policy.

Windows 10 key I purchased a key for windows 10, and the key apparently had already been used on another machine. However, when I contacted support (and the support email address was at the bottom of the email with the key - didn't have to dig for it), the support team effectively resolved the issue and I had my windows install activated within hours of purchase. Can't give a perfect review, but customer support was good, and for the price I suppose I can't expect as smooth a process as buying directly from microsoft.