Dr. Bryant
GBI did NOT get scammed I thought I did. I bought Win7 from KingSoftware in the Software Plaza marketplace. The first activation key didn't work. I sent Software Plaza an angry email and they got back to me the next day saying not to worry, another activation key would be sent from the vendor. Later that day I got the replacement key. That didn't work with the online activation, but it did work through the phone activation. In my experience, their service recovery was solid. I would consider buying from software plaza again.
BDay
GBBad Products We ordered software and the license keys were invalid for every single item we ordered!!! Tried calling for customer service multiple time and every line goes to voicemail and have NEVER received a return call. Submitted request for RMA Online but have yet to hear back from it either. They sure processed and took our money quickly but don't do anything else quickly. TERRIBLE CUSTOMER SERVICE & PRODUCT
Bob Stroud
GBMS Office Pro 2013 Purchased MS Office Pro 2013 in Feb 16 and it has crashed on me. I cannot get anyone to respond to my phone calls - emails.
Robert
GBUnsatisfactory experience I bought a windows 7 professional software download and license from softwareplaza.com. The software failed to activate. Their support is rude and blows you off. They threaten to send you to collections if you chargeback, which is a suspect policy. They claim money back guarantee, but their RMA submission form doesn't work, it fails to submit. They also delete bad reviews. My negative review on their site disappeared within 24 hours of submitting it, but if you search around, you'll find plenty of similar complaints on sites like BBB for this business. Don't give them your money, or at least ensure your credit card company has a good chargeback policy.
dorian
GBWindows 7 download Bought the windows 7 download, they email me the instruction and key after I placed than order , it was smooth transaction,will highly recommend them will be back for more product, thank you