I think the service team does a great… I think the service team does a great job. They are very responsive and usually come up with a satisfactory solution to most any issue I have had. They are both patient and pleasant to work with. Kudos to Angelo and Eric for the great service I've received.

Great product and service from… Great product and service from ChristianSteven

More time required to resolve issues We have now on numerous occasions tried to resolve CRD issues. The feedback I received from Kalinn was that we are only given a 1/2 hour slot and the allotted time is not sufficient to resolve the matters. Since the upgrade of CRD we have been experienced issues whereby CRD adds characters to certain reports and one of our critical daily reports (ADU report ) to one of our biggest suppliers has to be run manually everyday. The time slot was allocated for last night but for 22h00 SA time. We requested that the time be changed to a more convenient time.

Consistently Excellent Support Angelo Ortiz is always responsive, thorough and professional with any of our support requests. I have grown to trust that any issue will be resolved in a timely manner and any request will be fully considered.

worked as described -